Benefits Administrative Specialist

Job Title: Benefits Administrative Specialist

Location: San Antonio, TX

Employment Type : Direct Hire

Industry: Peo

Pay: $65,000 / Year

Schedule: Monday-Friday, 8AM-5PM - Remote

Benefits: This position is eligible for medical, dental, vision, and 401K.

About Our Client:

Addison Group is partnering with a well-established organization committed to providing strategic HR solutions that drive business success. This company values integrity, collaboration, and continuous improvement, creating an environment where employees can thrive while supporting a diverse client base.

Job Description:

The Benefits Administrative Specialist is responsible for the accurate and efficient setup of benefits transactions.

Key Responsibilities:

• Accurately and timely process benefits enrollments, terminations, and changes in HRIS and with carriers in compliance with internal procedures and applicable state regulations.
• Configure and maintain benefit plans within HRIS to ensure accurate billing, payroll deductions, taxability, and carrier reporting.
• Manage and finalize online benefit enrollments, including medical, FSA, HSA, and retirement plan setups.
• Coordinate with COBRA vendors to ensure timely notification of terminations and accurate rate communication.
• Proactively manage new client implementations, open enrollment cycles, and system updates to prevent payroll delays.
• Serve as a subject matter resource on assigned client plans, anticipating nuances and collaborating cross-functionally to meet service standards.
• Maintain detailed client documentation and notes to ensure continuity of service during planned or unplanned absences.
• Work directly with insurance carriers to resolve eligibility, access-to-care, and urgent coverage issues.
• Assist with troubleshooting API integrations and carrier feed discrepancies to maintain data integrity.
• Process Medical Support Notices in accordance with regulatory requirements.
• Partner with payroll and accounting teams to reconcile billing variances, verify payroll accuracy, and minimize financial discrepancies.
• Respond to benefit inquiries from clients, employees, and account managers using Salesforce and RingCentral in a timely and professional manner.
• Perform additional duties and special projects as assigned.

Qualifications:

• Minimum of three years of experience administering employee benefits.
• Demonstrated proficiency with Prism or similar HRIS/benefits administration platforms.
• Strong interpersonal, written, and verbal communication skills with the ability to collaborate effectively across teams.
• Highly detail-oriented with excellent organizational skills and the ability to adapt to changing priorities in a fast-paced environment.
• Proven time management skills with the ability to manage multiple tasks and meet deadlines

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.