Knowledge Management Specialist, Contingent Worker

Magnit Direct Sourcing on behalf of Toyota is currently hiring a Knowledge Management Specialist for a temporary assignment in Plano, Texas.

This is a 6-month contract. The pay range for this role is between $35.00- $40.00/Hr. Benefits: Medical, Dental, Vision, 401K.

In this role, you will help Toyota employees find, trust, and reuse critical business knowledge by improving the structure, quality, governance, and searchability of AKARI, Toyota’s Knowledge Management Platform, My Toolbox, Toyota’s Intranet, and related SharePoint-based knowledge sources. You will partner with AKARI stakeholders and My Toolbox SharePoint site owners to support content lifecycle management, site onboarding, training, troubleshooting, governance, adoption, and hands-on SharePoint Online configuration.

Key Responsibilities

Knowledge Management, Governance & Content Quality:

• Develop and maintain knowledge management practices that support business needs, improve the employee user experience, and align with enterprise content standards.
• Assess existing content through inventories, audits, and gap analysis to identify opportunities to improve quality, relevance, and usability across AKARI and My Toolbox.
• Apply taxonomy, metadata, ownership, review cadence, version control, naming standards, and lifecycle practices to keep knowledge assets organized, current, and easy to find.
• Work with SMEs to turn complex or fragmented information into clear QRGs, SOPs, training materials, and support content employees can use with confidence

Stakeholder Support, Training & Adoption:

• Act as a trusted partner for AKARI stakeholders, content owners, and My Toolbox SharePoint site owners.
• Lead training, office hours, onboarding, guidance, and customer support for users, SMEs, and content contributors.
• Help teams keep site content accurate and current while coordinating escalation for platform defects, enhancement requests, or code changes as needed.

SharePoint Administration, Findability & Lifecycle Management:

• Configure and maintain SharePoint Online sites, pages, libraries, lists, permissions, navigation, metadata, web parts, and content structures.
• Organize, consolidate, migrate, archive, retire, or remediate outdated SharePoint sites and knowledge repositories.
• Improve findability by using metadata, navigation, Microsoft Search, content health metrics, usage data, search analytics, zero-result searches, broken link reports, and stakeholder feedback.
• Strengthen AI-ready knowledge practices by improving content structure, metadata quality, ownership, and source reliability for enterprise search and Microsoft 365 experiences.

User Experience & Content Placement:

• Use user-centered design principles to improve site navigation, information architecture, content discovery, and content placement across AKARI, My Toolbox, SharePoint, and Microsoft Teams

Qualifications

• Bachelor’s degree in Knowledge Management, Business Administration, Information Systems/Management, Computer Science, UX Design, Organizational Development, Data/Business Analytics, or equivalent experience.
• 3–5 years of experience in knowledge management, content strategy, intranet management, digital workplace operations, or a related specialist/practitioner role.
• Hands-on experience configuring and maintaining SharePoint Online sites, pages, libraries, lists, metadata, views, permissions, navigation, web parts, and content lifecycle settings.
• Experience with content lifecycle management, governance, audits, review cycles, ownership models, version control, archival, and retirement practices.
• Strong understanding of metadata, taxonomy, search fundamentals, information architecture, and content findability.
• Strong communication, facilitation, stakeholder management, organization, prioritization, and customer support skills.

Bonus

• Experience with Power BI, Power Automate, Power Apps, Microsoft Teams, Microsoft Search, or search analytics.
• Familiarity with accessibility standards, UX practices, content design methods, and user-centered design principles.
• Experience working in an enterprise intranet, digital workplace, or large corporate environment with distributed content ownership

Talented, dedicated people are an integral part of our mission to build the best workforce, working together to create the future of mobility and make the world a better place. We are always on the lookout for diverse, driven, and collaborative talent interested in performing contract work for Toyota.

Click here to join our talent network and be the first in line when a new contingent job opportunity opens at Toyota through Magnit Direct Sourcing.

Magnit is an equal opportunity employer, and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

QUALIFICATION/LICENSURE

Work Authorization : Green Card, US Citizen

Preferred years of experience : 3 years

Travel required : No travel required

Shift timings : 9 AM to 5 PM