Senior CAPPS Technical Program Manager (PeopleSoft/ERP)

Skills:

CAPPS, PeopleSoft FSCM/HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, Oracle 11g+, ERP Support, CAPPS Central, SDLC, ITIL, IT Service Management, Data Integration, Data Quality, IT Security, Technical Project Management, Vendor Management, Managed Services, Strategic Roadmap Planning, Executive Presentations, Procurement Specifications, State Government Systems, Enterprise Reporting, Production Support, Cross-Functional Leadership.

We are seeking an experienced Senior CAPPS Technical Program Manager to lead and oversee enterprise-wide CAPPS and PeopleSoft technical operations supporting multiple state agencies. The ideal candidate will possess extensive Texas public sector experience, strong technical expertise in PeopleSoft environments, and a proven track record of managing large-scale ERP support programs, vendor relationships, strategic roadmaps, and cross-functional teams.

This role will be responsible for driving technical project delivery, managing managed service providers, ensuring system stability and security, supporting statewide CAPPS initiatives, and providing executive-level communication and reporting.

Key Responsibilities

• Develop and manage strategic technology roadmaps aligned with business objectives and statewide initiatives.
• Lead technical project management activities supporting CAPPS programs and enterprise application systems.
• Oversee outsourced technical teams and Managed Service Providers, ensuring contractual compliance and service delivery excellence.
• Provide leadership for CAPPS Central production support and deployment activities serving numerous agencies and hub instances.
• Manage PeopleSoft FSCM/HCM 9.2 environments, including enhancements, upgrades, integrations, and production support.
• Ensure adherence to SDLC methodologies, IT security standards, and data quality best practices.
• Coordinate technical support, incident management, and IT service desk operations utilizing ITIL methodologies.
• Design and maintain enterprise reporting frameworks that support multi-tenant environments and agency self-service reporting.
• Prepare and deliver executive-level presentations, status reports, and strategic recommendations.
• Collaborate with stakeholders, vendors, and technical teams to ensure successful project execution and operational excellence.
• Develop technical specifications and requirements supporting procurement and technology initiatives.
• Monitor system performance, integrations, and compliance with industry best practices.

Required Qualifications

• 20+ years of experience supporting Texas state government agencies or public sector organizations.
• 20+ years of experience supporting enterprise application systems and technical operations.
• 10+ years of experience leading managed services providers and outsourced technical teams.
• 10+ years of technical project management experience supporting CAPPS programs.
• Strong experience with PeopleSoft FSCM/HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, and Oracle databases.
• Extensive knowledge of SDLC, data integration, data quality, and IT security practices.
• Experience interpreting contracts and holding vendors accountable to service-level agreements.
• Strong executive communication, presentation, and stakeholder management skills.
• Experience with ITIL-based service management processes and service desk operations.

Preferred Qualifications

• Experience supporting CPA legacy Statewide Financial Systems.
• Knowledge of software and hardware management best practices.
• Experience developing technical specifications for IT procurements.
• Experience supporting statewide reporting and analytics frameworks across multi-agency environments.