Patient Reception Specialist - Dallas Internal Medicine Specialists
Harbor Health looking for skilled Patient Reception Specialists (PRS's) to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Garland, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.How You Will Get Things Done:
- Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
- Perform demographic and insurance validation, and inform patients of privacy policies and procedures
- Keep the reception and patient waiting areas clean and organized
- Other duties as assigned
How You Will Build Trust:
- Greet all patients and visitors in a professional and welcoming manner
- Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise
How You Will Innovate:
- Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily
- Schedule patient appointments/follow-up appointments per established policies and procedures
Experience to Drive Change:
- Adept in medical terminology and insurance practices
- Proficient in the use of computer programs and applications including Google Suite applications and practice EMR systems
- Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
- Knowledgeable of CPT and ICD-10 coding
- Current BLS certification for healthcare providers preferred
- High School Diploma/Equivalency required
- Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
Recommended Jobs
Customer Service Rep - (FT)
The Customer Service Rep is an entry-level contributor that works to solve customer-related problems of limited complexity and scope and performs a variety of administrative assignments to gain kno…
Domestic Operations Senior Coordinator / Manager - 2nd or 3rd Shift
A nationally recognized expedited freight forwarder is seeking Domestic Operations Senior Coordinators and Managers for 2nd and 3rd shift coverage . You’ll manage and coordinate time-critical d…
Field Service Technician II
Field Service Technician II Location: Abilene TX Position Summary & Key Areas of Responsibility Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a me…
Fitness Trainer
Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Vision insurance Job Summary The Fitness Trainer will be responsible for running the P…
Dental Assistant
Lone Star Pediatric Dentistry As a Pediatric Dental Assistant at Lone Star Pediatric Dentistry, you’ll play an important role in helping children build healthy habits and confident smiles that…
Revenue Cycle Specialist
Insurance Coordinator Pay: $27 – $30 / Hour Job Type: Contract-to-Hire (520 hours) Location: Mansfield, TX (On-site) Benefits: This position is eligible for medical, dental, vision, and …
Customer Experience Representative I
Company Description At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial…
Admin Assistant / Bookkeeper
Description As the right-hand to our Construction Accounts Manager, you’ll play a critical role in keeping our operations running smoothly. This position is ideal for someone who thrives in a fast…
Account Executive - West Coast
Company Summary: SNP is a software company that solves complex business problems for enterprise customers worldwide. With more than 10,000 successful outcomes globally, SNP’s CrystalBridge, a da…
Bilingual Field Nurse Case Manager - Houston, TX (Houston)
Location: Houston, TX, USA Req Number: Req #1681 Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diag…