Customer Service Representative - Background Specialist
Job Description
Job Description
Position Level: Entry level - IN OFFICE POSITION
Employment Type: Full-time, Internship (M-F 8:00am-5:00pm or 8:30am-5:30pm)
Industry: Background Screening
Website:
The Cole Group provides assistance to applicants who are seeking a job, and to companies who seek the best possible applicant for that job. We work with and provide services to applicants and companies coast to coast.
Responsibilities
- Answer incoming calls and conduct telephone interviews with pre-employment applicants as part of their background screening process
- Engage with pre-employment applicants via text, email, and phone
- Escalate top priority, critical issues to the appropriate department
- Occasionally makes outbound calls to pre-employment applicants providing instructional information
Requirements
- Excellent verbal and written communication skills
- Detail oriented
- Ability to work independently
- Strong customer service skills with the ability to resolve issues
- Ability to multitask and have great organizational skills
- Ability to work in a fast-paced environment
Benefits
- Potential bonuses of over $7,000 annually
- 401K Plan
- Major Medical insurance provided
- Paid Vacation / Paid Holidays
- Overtime possible
- Catered lunches throughout the year
Location/Hourly Rate
- Houston, TX (near 290 and Dacoma)
- Dependent on experience/education
Recommended Jobs
Preschool Teacher Assistant
Job Description Job Description Overview What You’ll Do Support a positive and respectful classroom environment , ensuring each child is treated with care, dignity, and respect. Greet …
SRE Developer (G-Project)
Locations: Houston (IB3) Business Units: CESBG Job Classification: Exempt Summary The SRE Developer is responsible for supporting, maintaining, and improving production critical …
Operator
Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the US, we are leaders focused on rec…
Project Engineer
Join a dynamic and collaborative engineering team dedicated to delivering innovative environmental solutions for industrial, energy, commercial, and government clients. As a Project Engineer, you wil…
Attorney - Real Estate and Insurance Defense
Attorney Location: Dallas, Texas (Hybrid) Overview We are seeking an experienced Attorney to handle real estate and insurance-related matters in a hybrid work environment. This role of…
Global Strategic Partnerships Manager
Key Responsibilities * Lead and manage international strategic partnerships and advisory projects across key markets, with a primary focus on Mexico, Latin America, and other global regions. * Ser…
Territory Manager (Interventional Urology - Endourology) - Dallas/Fort Worth
The Interventional Urology Territory manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision maker…
Engineering Manager, Refrigeration Department
MalaceHR is a leading provider of workforce solutions supporting clients across multiple industries including retail, food service, commercial, industrial, and pharmaceuticals. We specialize in deliv…
Senior Sales Engineer, Telco
Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies deve…
Account Manager - State Farm Agent Team Member
Job Description Job Description Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time of…