Risk Consumer Fraud Strategic Analytics - Senior Associate

Job Description

We are looking for a highly skilled and experienced Analyst to join our Consumer Fraud Risk Analytics & Intelligent Reporting team. In this role, you will focus on developing analytical insights into the strategies employed by our risk partners to identify and mitigate fraud. You will be responsible for creating, automating, and deploying intelligent solutions that address the reporting and analytical needs of the business line. Additionally, you will ensure that compliance and control requirements are met, providing timely and reliable information to the appropriate audience.

As a Strategic Reporting Analyst within the JPMorgan Chase Consumer Banking Fraud Risk Analytics & Intelligence team, you will play a pivotal role in identifying and anticipating new and emerging risks and trends. You will collaborate with key stakeholders to assess risk factors and apply your expert judgment to address challenges that affect our company, customers, and communities. Our culture in the Risk Management and Fraud Center of Excellence emphasizes innovative thinking, challenging the status quo, and striving to be best-in-class.

Job Responsibilities

• Data Interpretation: Analyze large volumes of complex data to formulate problem statements and draw concise conclusions about underlying risk dynamics, trends, and opportunities.
• Risk Indicators and Metrics: Identify and develop key risk indicators and metrics, enhance existing reporting mechanisms, and explore new analytical areas to improve fraud detection.
• Cross-Functional Collaboration: Work closely with cross-functional partners to understand and address key business challenges.
• Communication and Presentation: Exhibit exceptional communication skills, both written and verbal, to effectively communicate with diverse audiences, including senior leadership.
• Independent Problem Solving: Demonstrate the ability to work independently, taking ownership of problem-solving from start to finish.
• Strategy and Product Development: Collaborate with Product Risk managers and other stakeholders to support the development and monitoring of new strategies and products.

Required qualifications, capabilities, and skills

• Minimum 3 years of experience in analytics, business intelligence, business analysis, strategy & analytics, or a related role
• Strong SQL & SAS skills and experience working with large datasets; ability to validate results and troubleshoot data issues
• Strong financial analytical skills with the ability to extract business insights from complex data structures
• Experience building dashboards and recurring reporting and communicating insights to non-technical stakeholders
• Demonstrated project management skills—able to manage timelines, dependencies, and stakeholder communications across multiple workstreams.
• Ability to work in a fast-paced environment and flexibly adapt to change with excellent analytical storytelling skills
• Strong written and verbal communication skills; ability to turn ambiguous questions into structured problem statements and requirements
• High attention to detail and comfort operating in a controlled environment with data governance and privacy expectations.

Preferred qualifications, capabilities, and skills

• Experience in Financial Services (Banking/Digital Banking preferred)
• Minimum 3 years of hands-on experience in Financial Data analytics
• Hands-on development experience with SQL for large financial data

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.