Streaming Operator
* Simple Staffing is hiring for this position on behalf of Host Broadcast Services *
HBS Digital Operations Team
Location: International Broadcast Centre (IBC), Dallas, Texas, USA
Event-Time Position (Tournament Period)
Role Overview
Be part of history at the FIFA World Cup 2026 and help deliver one of the most ambitious live digital streaming operations ever. As a Streaming Operator within the HBS Digital Operations Team, you’ll work at the International Broadcast Centre in Dallas, monitoring and managing live streams at the heart of global coverage.
This is a hands-on, event-time role where you will ensure millions of fans worldwide experience seamless, high-quality streaming. If you thrive in fast-paced, high-pressure environments and enjoy solving real-time technical challenges, this role gives you the chance to make a direct impact on a world-class live event.
Responsibilities
- Monitor live streams for quality, latency, and synchronization across multiple feeds and devices.
- Troubleshoot real-time streaming issues (network, encoding, CDN, player) and escalate to engineering teams with clear explanations.
- Prepare and maintain technical documentation and operational guidelines.
- Contribute to the ticketing system for incident management.
Skills & Qualifications
- Strong understanding of live streaming protocols and workflows (RTMP, SRT, HLS, DASH, CMAF).
- Experience with encoding/transcoding systems (Elemental, AWS Media Services, OBS, Telestream, etc.).
- Working knowledge of monitoring tools for live streaming operations; basic networking knowledge (IP, latency, packet loss).
- Strong composure under pressure during live events.
- Excellent communication and teamwork skills in large, multicultural production environments.
- Flexibility to work rotating shifts, including evenings and weekends.
- Preferred: Experience in sports broadcasting or major live digital events.
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