Surgical Case Dispatcher

Stryker
Houston, TX

Schedule - Mid Shift, Monday to Friday 1pm - 12am

Overtime based on business needs

Rotational on-call responsibilities

What you will do -

  • Plan, route, and coordinate the delivery and pickup of all scheduled surgical cases to ensure on‑time, accurate fulfillment.

  • Optimize driver utilization while meeting transportation budgets and supporting cost‑reduction initiatives.

  • Monitor and achieve established operational metrics, including turns and service levels.

  • Coordinate expired replacement pickups and drop‑offs, ensuring timely return of inventory to the correct location.

  • Partner closely with Surgical Case Coordinators to plan efficient routes, reducing mileage, overtime, and overall costs.

  • Communicate effectively with Sales partners to build strong working relationships and ensure seamless case execution.

  • Develop and execute strategies to maximize driver capacity, accounting for peak times, demand fluctuations, and operational priorities, while collaborating with Inbound and Outbound teams as needed.

  • Maintain accurate delivery instructions and drop‑off locations, and prepare vehicle maintenance reports to ensure timely and scheduled vehicle upkeep.

What you need -

Required:

  • 5+ years of relevant/professional experience

  • High School Diploma or GED equivalent

  • Valid Driver’s license with no restrictions

  • Ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as needed

  • Must have the ability to lift, push, pull and carry up to 50 lbs.

Preferred:

  • Work experience in a related field such as Transportation or Supply Chain Management preferred. Demonstrated warehouse/inventory control experience in a demanding, fast-paced environment.

Pay rate will not be below any applicable local minimum wage rates.

$29.42 - $40.69 USD Hourly

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Posted 2026-05-30

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