AVP, Loss Prevention
Responsibilities Include:
- Support the daily operations of the Loss Prevention department and assist with employee training, coaching, and development.
- Partner with management to ensure departmental processes, controls, and procedures are operating effectively.
- Assist with fraud detection, investigations, and resolution of suspicious debit card, ACH, check, ATM, and Zelle activity.
- Manage debit card and Zelle disputes in accordance with Regulation E, network requirements, and bank policies.
- Collaborate with vendors to maintain compliance and implement debit card program enhancements.
- Monitor fraud prevention systems and assist with rule development and fraud mitigation strategies.
- Research transaction discrepancies, missing deposits, and account exceptions.
- Assist with audit, compliance, examiner, and internal documentation requests.
- Serve as a resource to bank employees regarding debit card, fraud, and electronic banking inquiries.
- Perform account reconciliations, reporting, and special projects as assigned.
- Minimum of 7 years of banking experience with exposure to loss prevention, fraud operations, deposit operations, debit card services, or related functions.
- Previous supervisory or team leadership experience required.
- Strong understanding of banking operations and fraud prevention practices.
- Knowledge of Regulation E preferred.
- Excellent analytical, organizational, and problem-solving abilities.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office and banking software systems.
- Ability to maintain confidentiality, exercise sound judgment, and thrive in a fast-paced environment.
- Join a highly respected and financially sound community banking organization.
- Opportunity to work closely with leadership and contribute to critical fraud prevention initiatives.
- Stable organization with a strong culture and long-term career growth potential.
- Competitive compensation and comprehensive benefits package.
Interested candidates should apply directly for confidential consideration.
#INDD
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