Compliance - Technology Operational Risk Management Director - Executive Director

Job Description

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an Emerging Technology Operational Risk Director overseeing Applied Research Technology and Cybersecurity Operational Risk,   you will focus on supporting Compliance, Conduct and Operational Risk (CCOR) in assessing Applied Research Technology and Cybersecurity Operational Risk. You will help build lightweight tools, data integrations, and automations that enable independent validation, evidence generation, and challenge first line of defense risk assessments. In addition, you will be responsible for directly supporting Applied Research risk reviews, while also enhancing broader operational risk processes such as risk identification, reporting, and risk data quality. You will bridge technical execution with risk oversight, strengthening regulatory credibility and ensuring scalable, data-driven assurance across the organization. You will be required to have strong software development skills, hands-on experience in data integration, and familiarity with AI/ML systems and pipelines, Agentic AI, ML Ops practices, and knowledge of cloud platforms.

Job Responsibilities

• Work with data, architecture, and other resources towards independent validation of controls in areas such as AI/ML, Quantum Technologies, Cloud Computing and Networking, Immersive Technology (AR/VR).
• Collaborate with Risk, compliance, and audit teams to design, implement, and validate machine learning models supporting 2LOD reviews.
• Develop and leverage tooling to generate audit-ready evidence packs, risk metrics, and trend dashboards, reducing manual effort and improving the timeliness of oversight reporting.
• Analyze and interpret complex datasets to identify risk trends, control gaps, and emerging threats.
• Deliver technical support for risk reviews in areas including AI, cloud resilience, machine identity, and post-quantum cryptography by automating data gathering and analysis.
• Develop, test, and deploy AI-powered tools and agents to automate and enhance risk review processes.
• Standardize and automate data integration for KRIs, loss events, and control testing; provide scalable solutions that strengthen operational risk management.
• Build end-to-end machine learning pipelines, from data ingestion and preprocessing to model deployment and monitoring, leveraging ML Ops best practices for scalability and reliability.
• Provide technical guidance on best practices for model development, validation, governance, and ML Ops.
• Work closely with cross-functional teams, including IT, cyber operations, and business stakeholders.
• Present findings, recommendations, and technical solutions to both technical and non-technical audiences.

Required qualifications, capabilities and skills

• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or related field.
• 10+ years of experience in data science, machine learning, or AI development.
• Strong software development skills, with proficiency in Python and SQL.
• Hands-on experience in data integration and building scalable AI/ML systems and pipelines.
• Experience with Agentic AI and ML Ops practices.
• Experience with machine learning libraries (e.g., scikit-learn, TensorFlow, PyTorch).
• Familiarity with cloud platforms (AWS, Azure, GCP).
• Excellent problem-solving, analytical, and communication skills.

Preferred qualifications, capabilities and skills

• Experience in cyber operations, cybersecurity, or technical risk management.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.