Senior Scrum Master
- Lead Agile delivery for 6-8 Scrum teams across lane systems, Infinity UI/services, MPS/Host pipelines, OCR/ML workflows, and deployment readiness.
- Coach and mentor other Scrum Masters if added in the future, providing guidance, training, and feedback to elevate overall Agile maturity.
- Ensure consistent application of Agile principles across teams and alignment with TransCore’s engineering model.
- Recommend and guide adoption of better/best practices when appropriate
- Initial focus is to partner with R&D leadership to align sprint execution with enterprise goals such as:
- Platform modernization
- Shift to containerized and cloud-ready services
- Audit automation and ML model lifecycle improvements
- Infinity ecosystem enhancements
- Manage cross-team coordination for features that span multiple tiers and technologies (Lane → MPS → Host → Cloud Services).
- Remove systemic impediments impacting engineering velocity and quality.
- Work directly with:
- DevOps/Infrastructure (CI/CD, VM images, Linux/Windows alignment)
- Architecture (platform strategy, service modernization)
- Hardware Engineering (controller firmware, ATD/AVI integrations)
- Field Deployment (baseline loads, parameter packages)
- Vendor teams and DOT/state stakeholders
- Anticipate risks early, escalate appropriately, and help eliminate recurring bottlenecks.
- Influence backlog structure and flow—not just facilitate it.
- Partner with Project Teams, Product Owners to ensure:
- Clarified priorities across teams
- Features broken down into incremental deliverables spanning complex systems
- Acceptance criteria reflect real-world scenarios
- Lead organization-wide improvement initiatives:
- CI/CD optimization
- Reduction of cross-tier defects
- Increased automation (functional, integration, synthetic lane tests)
- More efficient regression cycles (especially for AI/ML model updates)
- Better SME knowledge capture and parameter management
- Establish repeatable frameworks for retrospectives, metrics, and disciplined execution.
- Facilitate alignment between Product, R&D, PMO, Deployment, QC/QA, and Field Services.
- Improve transparency around sprint goals, risks, dependencies, and release readiness.
- Act as a trusted advisor to engineering leadership regarding delivery health.
- Develop engineering teams into highly accountable, predictable units capable of:
- Independent decision-making
- Managing cross-tier dependencies
- Early risk identification
- Stable sprint commitments
- Reduce team reliance on escalation and external intervention.
- Lead Agile maturity efforts across R&D and Deployment.
- Mentor teams through:
- Cloud-native adoption
- Containerization workflows
- DevOps maturity assessments
- ML/AI lifecycle integration
- Help establish a culture of transparency, lean thinking, continuous learning, and experimentation.
- A BS in Computer Science, Software Engineering, or a related field. An equivalent combination of education and experience may be considered.
- 5+ years of experience as a Scrum Master, Agile Coach, or similar role.
- Demonstrated experience coaching teams at scale and mentoring other Scrum Masters.
- Proven success driving Agile transformation in complex, multi-tier technical environments.
- Strong understanding of DevOps practices and modern software delivery models.
- Exceptional communication, facilitation, and conflict-resolution skills.
- Deep experience removing systemic impediments in matrixed organizations.
- Experience in transportation systems, tolling, or other mission-critical hardware/software ecosystems.
- Exposure to .NET, SQL Server, Angular, Docker/containers, CI/CD pipelines, Linux/Windows admin basics.
- Experience supporting AI/ML pipelines and model deployment cycles.
- Background interacting with hardware engineering, field deployment teams, or large public-sector programs.
- Agile certifications such as PSM-II, PSM-III, CSP-SM, or PMI-ACP.
- TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.
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