Technical Support Engineer

At Weatherford, we are seeking a highly motivated and experienced Technical Support Engineer (TSE) to join our dynamic team. As the TSE, you will be the primary point of contact for our valued customers, providing exceptional support and problem resolution for our products. With an in-depth technical knowledge of our offerings, you will be adept at troubleshooting issues and delivering comprehensive solutions in a timely manner.

Responsibilities

• Develop comprehensive technical expertise in the full range of products
• Provide outstanding customer support, resolving technical issues with equipment and offering recommendations for optimal operation
• Troubleshoot tool problems to board level, perform QC of field logs, and provide basic interpretation
• Act as a liaison between customers and functions, resolving issues and recommending product improvements
• Deliver remote and on-site product training, as well as on-site product commissioning throughout the region
• Support New Product Introduction, including well-site field trials and customer training
• Build strong relationships with key customers, becoming a trusted advisor and suggesting product upgrades or additional solutions
• Follow all Weatherford procedures, complete accurate reports, and maintain meticulous records
• Support the Sales and Workshop teams as required, and undertake any other tasks assigned by Weatherford Management

Requirements

• Intimate knowledge of wireline technologies, including pressure control, perforating components, data acquisition systems, and troubleshooting techniques
• Proficiency in incident investigation and reporting
• Highly motivated and capable of working independently
• Exceptional oral and written communication skills

Experience

• The ideal candidate will possess at least 5 years of Cased Hole Wireline Logging/Perforating experience, with proficiency in Mono-conductor Cased Hole telemetry systems. Familiarity with Warrior logging systems and Wireline Logging Field Experience in the USA Region is essential, with global experience being a significant advantage.

Certifications

• Valid driver's license

Travel Requirement: This role requires domestic and potentially international travel of up to 10-15%

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About Us

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.

When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Join Us:

Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.