IT Tech

IT Specialist Responsibilities:

• Maintain and support company computers, laptops, printers, mobile devices, and networking equipment.
• Troubleshoot hardware, software, internet, and system-related issues for employees.
• Set up and configure new employee workstations, email accounts, software access, and security permissions.
• Manage and support Google Suite, admin console, Apple Business Manager, etc.
• Assist with Monday.com administration, user setup, workflow troubleshooting, and process support.
• Support cybersecurity efforts including password management, multi-factor authentication, antivirus protection, and employee security awareness.
• Monitor and maintain company Wi-Fi, networking equipment, and internet reliability across locations.
• Coordinate with third-party IT vendors and software providers when needed.
• Maintain IT asset tracking and documentation for company equipment.
• Assist with backup systems, data recovery, and disaster recovery planning.
• Support phone systems, cameras, and communication platforms.
• Help improve operational efficiency through technology solutions and automation opportunities.
• Maintain confidentiality and protect sensitive company information.
• Assist leadership with IT-related projects, implementations, and process improvements.
• Respond to urgent technical issues in a timely and professional manner.

IT Specialist Requirements:

• High school diploma or GED preferred.
• 2+ years of IT support experience preferred.
• Strong understanding of computer hardware, software, networking, and troubleshooting.
• Familiarity with cloud-based systems and business software platforms.
• Ability to troubleshoot independently and solve problems quickly.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with cybersecurity best practices preferred.
• Experience with Monday.com, Slack, SafetyCulture, or ERP systems is a plus.
• Must maintain professionalism, discretion, and strong organizational skills.
• Valid driver’s license required.

Preferred Traits:

• Self-starter mentality.
• Strong attention to detail.
• Process-oriented thinker.
• Calm under pressure.
• Team-focused with a servant leadership mindset.
• Willingness to continuously learn and adapt.

Benefits:

• Competitive pay based on experience.
• Opportunities for leadership growth and development.
• Paid time off and holidays.
• Employee discounts.
• Team-oriented culture focused on growth and innovation.
• Ongoing training and development opportunities.

Why Join Raskull?

At Raskull Supply Co., we believe:

• Strong communication is caring.
• Progress must be protected.
• Systems create freedom.
• Leadership is developed, not assumed.

If you are passionate about technology, problem-solving, and helping a growing organization operate at a higher level, we would love to hear from you.

Apply today and help us build the future of Raskull.