Bilingual Call Center Agent
We are looking for motivated customer service employees to join our growing team in our new call center. We are seeking an applicant with flexibility to work a varied schedule that includes 7 days a week, with working hours ranging from 6 am to 9 pm.
Responsibilities will include, but are not limited to:
- Renting storage units and processing related documentation.
- Receiving and processing tenant payments in a timely manner.
- Investigating and resolving any tenant complaints or concerns promptly.
- Collaborating with Hub locations to review paperwork and conduct facility audits.
- Making collection calls to locations as necessary.
- Directing incoming mail and delivering it to the correct offices efficiently during working hours.
- Any other tasks assigned during the shift.
Qualifications:
- No previous experience is required.
- Ability to build rapport with tenants.
- Ability to multitask and prioritize.
- Basic computer knowledge would be very helpful.
- Driver's license and reliable transportation.
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