Catering Delivery Team Member

Catering Delivery Team Member Role

At Chick-fil-A De Zavala, the Catering Delivery Team Member role offers more than just a job — it’s an opportunity to grow both personally and professionally.

Our team plays a key role in supporting catering operations by providing excellent service and ensuring that orders are handled with care and accuracy. No prior experience is required — we provide all training and support needed to succeed. We’re looking for friendly, dependable individuals who are passionate about serving others and helping guests enjoy a great experience beyond the restaurant. Chick-fil-A is a fantastic opportunity for individuals from all backgrounds , and we welcome those who are ready to contribute to a positive, high-performance team environment.

Catering Delivery Team Member:

• Works together with the other restaurant leaders in order to accomplish the Owner/Operator’s vision for the restaurant.
• A leader in the restaurant dedicated to facilitating and handling outgoing catering orders and ensuring smooth operations of catering functions for guest and staff alike.

Responsibilities:

• Work directly with Catering Manager.
• Responsible for catering preparation, delivery, and maintaining positive relationships with clientele and repeat customers.
• Complete catering set-ups for the remainder of the day and into the next day, as needed.
• Prepare and package food and drink products for catering orders.
• Effectively communicates to the team about prepped orders through our messaging platform.
• Warm and friendly to guests as well as team members.
• Communicate effectively to the Catering Manager and kitchen staff regarding catering needs.
• Follows through on tasks to completion with speed and accuracy.
• Able to engage in conversation regarding the business.
• Evaluate food quality and catering quality on a daily, weekly, and monthly basis.
• Practice safe food handling procedures at all times.
• Assist with all other restaurant operations as needed, including additional prep of catering orders.
• Physically able to manage set-up and delivery of catering orders (lift and carry).
• Communicates to leadership about catering inventory and makes sure all supplies are available, including TMS bags.
• Must be 18 or older, with a valid driver’s license, current insurance, and vehicle required.
• Abides by all transportation laws and maintains a safe driving record.

Desired Skills:

• Seeks out work without being asked
• Helps to seek and solve problems
• Strong sense of urgency and initiative
• Cares about quality of work and most importantly, our guests
• Customer-friendly demeanor and willingness to serve anywhere needed
• Ability to work outdoors for extended periods of time in a variety of weather conditions (10+ hr shift)
• Walk, bend, kneel, squat, stand, and lift heavy objects
• Able to lift 40 - 50 pounds on a consistent basis
• Strong team-working skills - gets along well with others
• Communication skills, verbal and written (English fluency preferred)
• Able to maintain an optimistic and friendly attitude throughout shift
• Able to excel in a fast-paced, PRESSURE-filled environment
• Ability to multitask
• Detail-oriented

Qualities:

• Smiles
• Honest
• Positive attitude
• Optimistic
• Speaks loudly and enthusiastically!
• Tenacity to carry through on projects
• Chemistry with rest of team
• Reliable
• Strong sense of ownership
• Attention to details
• Proactive
• Consistent with Chick-fil-A’s companywide culture
• Calm under pressure
• Able to lift 40-50 pounds
• Able to excel in a fast-paced, team environment with a sense of urgency in getting things done
• Self-starter who can work independently and accept directions from others
• Multitask to lead a number of projects at the same time
• Loves serving people

Benefits:

• Sundays off
• Career Options to become a CFA Franchisee or Staff member for CFA Inc.
• 100% PAID TUITION at our partner school Point University (
• Remarkable Futures Scholarships Opportunity ($2500 - $25000)
• Vacation and Insurance Opportunity after 1 year or promotion
• Free employee and family meals
• Competitive Wages
• Professional Development
• Community-oriented Environment

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.