Guest Services Rep

Ardent Health
Tyler, TX
Overview

Join our team as a day shift, full-time, Guest Services Rep in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

  • UT Health Tyler, the flagship hospital of the system, has 502 licensed beds specializing in advanced acute care medicine. Our hospital includes a 24-hour ER with Level 1 trauma center, a comprehensive stroke center, more than 500 physicians and a full complement of subspecialty groups.
Responsibilities

  • The Patient/Visitor Screener will provide hospital access screening with excellent customer service skills.
  • Responsible for screening employees, visitors, patients and vendors who enter the facility. Hospital Access Screener will ask screening questions and accurately obtain temperatures.
  • This individual will provide appropriate PPE.
  • May be responsible for the safe
  • transport of patients via wheelchair.
Qualifications

Job Requirements:

  • High school diploma or equivalent.
  • One year of customer service experience.
Posted 2026-01-12

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