Bookkeeper I

WestStar Bank
El Paso, TX
Summary
Performs a wide variety of duties, including assisting the Bookkeeping Department in the following daily operations.
Essential Functions

  • Process Chargebacks and Large Item Notifications
  • Review ACH Notice of Change (NOCs), Pre-notifications, and ACH Return Reason Codes.
  • Process ACH Return items to FED.
  • Review Stop Payments.
  • Review REG CC holds.
  • Process Check Adjustments.
  • Process verification of deposits and Social Security Administration requests.
  • Process special research for clients and team members.
  • Process team member requests via Synapsys.
  • Process client Q2 messages.
  • Maintain Return Mail files and perform maintenance on accounts.
  • Mail deceased letters.
  • Separate/distribute incoming mail/correspondence within Bank and Operations Center.
  • Scan Operations Center tickets using Silverlake Teller.
  • Review Automatic Funds Transfers (AFTs).
  • Cross train on other Bookkeeping functions to be available for backup support.
  • Other duties as assigned.

Required Education, Experience, Skills

  • 1-year prior experience in a financial institution required.
  • Requires good computer skills to include Microsoft Word, Excel, and Outlook.
  • Ability to communicate effectively with client and team members.
  • Ability to adapt to changing circumstances, organize work, set priorities, and manage time.
Equipment Used
  • Standard office equipment such as computers, phones and photocopiers.

Supervisory Responsibility

  • N/A

Working Conditions/Physical Requirements

  • Office setting.

WestStar is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.
Posted 2026-04-24

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