Operations Clerk III
Job Responsibilities:
- To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
- Able to perform non-routine tasks related customer issues and resolution
- Strong collaboration with internal and external customers
- Exception reporting for customer orders when purchase orders are flagged for non-compliance
- Resolves issues from 3rd party processer of customers’ orders of limited complexity
- Assists branch in maintaining appropriate inventory
- Ability to create orders for quoted jobs or installation with multiple process in SAP of limited complexity but with unique job requirements
- May be required to handle contract renewals and contract maintenance or changes of simple configuration or change of purchase order
- Reviews autorenewals of contracts and supports contract additions identified by branch staff
- Submission of invoices through appropriate vendor portal ensuring the uploads of invoices are compatible with customer payable system
- May assist standard non-complex customer master data workflows
- Create and maintain safe working environment and culture within the organization
- Take care of internal and external customer needs and expectations
- Demonstrates high impact culture through innovation, accountability, and empowerment
- Must be able to function in a team environment; usually works with direct supervision but can work independently
- Task execution for area of responsibility up to levels defined in Company’s DOA policy
Skills:
- Data Entry, Office Administration, Invoicing
- SAP experience, ERP Systems
- Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
Education/Experience:
- High School Diploma or equivalent
- 2+ years of experience in data entry, office administration, invoicing, or related experience
- experience in ERP systems, SAP or dynamics preferred
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