OTC Analyst (Order to Cash)
Job Duties
- Develop analytical reports that assess performance based on globally defined Order-to-Cash (OTC) standards
- Collaborate with the OTC Manager, Lead Analyst, and fellow analysts to produce highly accurate reports reflecting a thorough understanding of OTC processes such as invoicing, collections, cash application, and dispute resolution
- Reconcile analytical data to ensure consistency, accuracy, and reliability of performance metrics
- Assist OTC leadership in the design and implementation of new globally used metrics and performance dashboards
- Participate in special projects and continuous improvement initiatives that enhance reporting and OTC operational efficiency
- Provide onboarding and process-specific training to new or junior OTC team members through individual or group sessions
- Utilize tools such as Excel, ERP systems (e.g., SAP, Oracle), and BI platforms (e.g., Power BI) to compile, analyze, and visualize complex data sets
- Maintain comprehensive documentation of OTC processes and data analysis methodologies
- Collaborate effectively with internal departments such as Finance, Operations, and Customer Service to ensure alignment on reporting needs and OTC practices
- Bachelor's degree in Business, Finance, Accounting, or a related field
- Strong proficiency in Microsoft Excel and experience with ERP and business intelligence tools
- Solid analytical and problem-solving skills, with a high level of accuracy and attention to detail
- Strong interpersonal skills and ability to communicate complex information clearly to both technical and non-technical stakeholders
- Ability to manage multiple priorities in a deadline-driven environment
- Willingness to learn and support continuous improvement efforts within a global framework
- Previous experience in data reporting, reconciliation, or metric development is a plus
Location
3000 N. Sam Houston Parkway E., Houston, Texas, 77032, United States
Job Details
Requisition Number: 201350
Experience Level: Entry-Level
Job Family: Support Services
Product Service Line: Finance
Full Time / Part Time: Full Time
Additional Locations for this position:
Compensation Information
Compensation is competitive and commensurate with experience.
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