PDS: Delivery Manager

The primary objective of the Recruiting Manager role is to provide general oversight and guidance to the recruitment team, with the goal of enhancing performance, driving individual profitability, and maintaining a team cohesion . The successful Recruiting Manager will lead a team of staffing professionals in recruitment, order management, and excellent customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Provide on-the-job training, coaching, daily oversite of production, and monitoring of activities

Set individual goals with recruiters and clarifying expectations

Set and maintain production metrics/KPI’s (calls, external submittals, and placements)

Conduct regular meetings with team members to discuss successes and address areas of improvement

Serve as a point of escalation for team member issues

Provide ongoing training for new recruiters by assisting with candidate screening, development of search strings, and priority management

Evaluate metrics/KPI’s and forecasting for month end/quarter end

Lead by example by producing at or above same metric levels/KPI’s

Provide team feedback, metrics, and progress reports to the Management Team

Assist in interviewing new internal candidates and make hiring and termination recommendations to the Managing Director

Maintain and uphold professionalism within the team

Continue to support and grow accounts from staffing and account management

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Three to five years of progressive experience in a recruiting or staffing agency

At least one year of team lead or management experience

Demonstrated experience in the development and management of a recruitment team

Knowledge and understanding of commission structures and recruiting metrics

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

Skilled in communicating effectively verbally and in writing.

Ability to establish and maintain effective working relationships.

Troubleshooting and problem analysis.

Ability to adapt to changes in the business environment quickly.

Ability to focus on client needs with a commitment to quality and customer service.

Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting deadlines.

Ability to interpret and understand employment-related laws, rules and regulations.

Knowledge of and the ability to utilize basic technology and online tools.

Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

Posting date: 01-21-2026