Case ManagerOutreach Intake Specialist- Hybrid

Job Details

TX Waco VSS - Waco TX

Full-Time

Bachelors Degree

Up to 25%

Any

Description

JOB PURPOSE:

Ensure delivery of services to aid in the prevention of homelessness by promoting and developing awareness of the program and conducting full eligibility screenings of Veterans. Provide comprehensive case management to Veterans and their families who are homeless or at risk of homelessness. To provide quality of life and maintain the highest possible ability to function within the community.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES:

• Advocate for and facilitate Veterans access to community resources housing assistance utility assistance and relevant community services and benefits. Build database of community resources. Provide referrals to community resources as needed.
• Conduct outreach and networking activities in the community such as stand-downs tent cities bus stations shelters under bridges etc. Provide presentations at various community groups in assigned counties. Be active in and network at monthly Veteran community groups. Promote the success and reputation of the Supportive Services for Veteran Families program.
• Conduct initial eligibility screening of Veterans seeking program assistance and provide general information/community referrals to Veterans not meeting program eligibility requirements and/or Veterans not scheduled with a Case Manager due to program capacity. Complete Intake and Case Management for eligible clients. Evaluate individual and family needs. Complete service plan with Veteran including housing and other related needs. Coordinate and monitor services including comprehensive tracking of Veteran activities in relation to service plan and Housing Inspections. Document detailed case notes daily; maintain comprehensive client files as per Policies and Procedures.
• Staff case load regularly with Site Supervisor. Coordinate regularly with Lead Outreach and Intake Specialist to review outreach plan Outreach Log Call Log etc. Prepare reports as requested by Lead Outreach and Intake Specialist Program Director or Site Supervisor and provide on-going program evaluation and recommendations.
• Other duties as assigned.
• Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client firstto supportour mission to Empower people to build better lives for themselves their families and their communities.

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelors Degree in Social Work Sociology Psychology or related field preferred.

EXPERIENCE: 1-3 years case management experience preferred. 2 years in a customer service focused environment. Experience with homeless low income veterans & their families a strong plus.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.

LICENSES: Drivers License with clear record. LMSW LBSW LMFT preferred.

VEHICLE: Must have daily use of a vehicle without prior notice. Travel between several counties will be required.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online please reach out to us at . If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.

Required Experience:

Manager