Franchise Development Manager

Job Description

Job Description

Company Description

About Hana Group
Hana Group is a global leader in ready-to-eat Pan-Asian cuisine, bringing fresh, chef-crafted sushi and Asian-inspired dishes to customers through our in-store kiosks and food service operations. With a presence in major grocery retailers across the U.S., we’re committed to delivering high-quality food that’s convenient, delicious, and prepared with care. Our culinary teams operate with a passion for food and a dedication to service that drives every customer interaction.

Our Culture
At Hana Group, we believe our people are the heart of our success. We’re proud to foster a diverse and inclusive work environment where team members feel empowered, supported, and inspired to grow. Whether you're rolling sushi, managing a kiosk, or supporting operations behind the scenes, your work makes a real impact on the customer experience and the company’s success. We invest in our employees through hands-on training, leadership development, and clear pathways for career advancement.

Why Join Us
Joining Hana Group means being part of a fast-paced, entrepreneurial company that’s transforming the way people eat. We operate with a focus on food safety, operational excellence, and customer satisfaction, while never losing sight of the people who make it all happen. If you're passionate about food, thrive in dynamic environments, and want to be part of a company that’s growing across the U.S., Hana Group could be the perfect fit for you.

The Franchise Development Manager is responsible for identifying, attracting, and engaging potential franchisees to join our expanding franchise network. This pivotal role combines building relationships with prospective franchisees and executing recruitment strategies. Day to day, this includes screening and qualifying candidates, maintaining a detailed pipeline in CRM systems, leveraging digital tools and events to generate leads, and partnering with internal teams to align recruitment with our brand goals.

This is a hybrid role based out of our office in Irving, Texas, and requires some specific in-office time for team meetings. Travel required is less than 30%.

Key Responsibilities:

• Build connections with field teams to identify potential franchisees.
• Monitor growth priorities and manage lead flow against priorities.
• Conduct initial screening and interviews to assess the qualifications, financial capability, and suitability of potential franchisees.
• Maintain a robust pipeline of prospects by leveraging CRM tools to, in detail, track interactions, assessments, and follow-up activities.
• Participate in or conduct recruitment events, such as trade shows/franchise expos and franchise webinars.
• Provide detailed information to prospects about the franchising process, investment requirements, and support systems.
• Foster strong relationships with potential franchisees throughout the recruitment process, ensuring a positive candidate experience.
• Work closely with the Franchise Director to refine recruitment criteria and processes based on market trends and the evolving needs of the franchise system.
• Prepare and present reports on recruitment activities, outcomes, and insights to the Franchise Director and other stakeholders.
• Ensure compliance with all legal and regulatory requirements related to franchising and recruitment.
• Develop and implement effective recruitment strategies to attract high-caliber franchise candidates, utilizing various channels such as digital marketing, industry events, and networking.
• Coordinate with members of the development and operations teams of Hana Group to support recruitment efforts, both through documentation and recruitment efforts.
• Leverage a variety of digital tools, platforms, and databases to source leads, track candidate progress, and communicate effectively.
• Quickly learn and adapt to new technology platforms and systems used in franchise recruitment and team collaboration.

• Bachelor's degree in Business, Marketing, Sales, or a related field.
• Minimum of 3 years of experience in sales, recruitment, or business development. High priority placed on applicants with franchising experience.
• Strong interpersonal and communication skills, with the ability to engage effectively with a wide range of stakeholders.
• Comfortable learning and using multiple digital systems, CRM platforms, and virtual meeting tools.
• Excellent organizational and project management skills, with a strong attention to detail.
• Self-motivated with a proven track record of achieving or exceeding goals.
• Knowledge of franchise law and regulations is a plus.

Skills:

• Effective networking and relationship-building
• Strong negotiation and persuasion abilities
• Excellent presentation and public speaking skills
• Strategic thinking and analytical skills
• Ability to work independently and as part of a team
• Tech-savvy, with the ability to quickly learn and use CRM systems, digital marketing tools, and other technology platforms
• Strong time management, self-direction, and ability to stay organized without close supervision
• Ability to tailor messaging and information to different audiences to clearly communicate the franchise value proposition

• We offer a comprehensive benefits package including:
• Medical, Dental, Vision, and Rx coverage
• Short Term Disability and Life insurance
• Paid company holidays plus paid time off (PTO)
• Comprehensive training opportunities and tuition reimbursement
• Career growth through internal promotions

Hana Group, North America is an equal opportunity employer.

$65,000 - $75,000 USD Annually