Process Improvement Manager

IDR is seeking a Process Improvement Manager to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Process Improvement Manager:
- Translate optimized processes into functional and non-functional specifications for a new modular or low-code technology solution.
- Work with product teams to ensure process requirements are reflected in the design and architecture of new tools.
- Conducting an end-to-end review of selected business processes across designated departments or functional areas.
- Engaging stakeholders to gather insights on process pain points, bottlenecks, and improvement opportunities.
- Documenting "As-Is" workflows and analyzing them using Lean and Six Sigma methodologies.
- Designing optimized "To-Be" workflows and transition plans.
- Providing data-driven recommendations to improve process efficiency, reduce waste, and enhance functionality.
- Establishing metrics to track improvements and ROI.
- Facilitating working sessions, process mapping workshops, and training as needed.
- Collaborating with IT and operations teams to align process improvement plans with system capabilities.
- Supporting the development of implementation roadmaps and change management strategies.

Required Skills for the Process Improvement Manager:

• Process Engineering & Optimization Leadership (8+ Years)
  Extensive experience driving business process improvement, evaluating current-state operations, and leading large-scale transformation initiatives using operational metrics and workflow optimization.
• Six Sigma Black Belt & Process Modeling Expertise
  Certified Six Sigma Black Belt with strong proficiency in process modeling tools (e.g., Visio) and proven ability to design, document, and implement optimized future-state solutions.
• Requirements Definition & Cross-Functional Facilitation
  Skilled in specifying software system requirements, leading stakeholder workshops, and collaborating across cross-functional teams to deliver measurable process improvements.

Whats in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture
• Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRateds Best of Staffing® Client and Talent Award winner 10 years in a row

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.