Warehouse Trainer

: : A leader in the retail food industry, H-E-B's 19 warehouses with over 4.5 million square feet support our Warehouse Division by distributing thousands of items (over 7.1 million cases per week) to our stores in Texas and Mexico. As a Warehouse Trainer, you will train Warehouse Order Selectors, Lift Operators, and Loaders to perform duties according to procedural guidance related to safety, quality, reliability, accuracy, productivity, and teamwork. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... skills and willingness to coach, train, and develop others? HEAD FOR BUSINESS... ability to teach precise job knowledge that ensures competent Partners and safe processes? PASSION FOR RESULTS... drive to train and follow-through on coaching and feedback with minimal supervision? We are looking for:

• experience as an Order Selector
• solid Warehousing knowledge base
• strong communication skills

What is the work? Training:

• Trains newly hired Order Selectors in the assigned Warehouse facility, using approved training curriculum
• Trains upgraded Lift Operators, and Loaders
• Ensures new Order Selectors, upgraded Lift Operators, and Loaders perform duties as expected, following standard operating procedures related to safety, quality, reliability, accuracy, productivity, and teamwork
• Teaches / role models safe selection techniques; coaches Partners to ensure understanding of / adherence to safety standards
• Demonstrates appropriate order selection methods; ensures new Order Selectors are trained to select orders for shipment in an organized, clean, accurate, and damage-free manner
• Ensures Trainee documentation and / or tools are provided in a timely manner in order to provide coaching and feedback

- Role models / educates Partners and new hires on H-E-B Culture

• Identifies strengths and opportunities of Partners; coaches them to be successful in their roles
• Using Order Selector Training Program (OSTP) procedures and curriculum, provides retraining to Partners in a variety of Order Selection areas of responsibility including (but not limited to) stacking, cross-tie, MHE operation, and safe selection Techniques
• Provides facility-specific training related to commodity type and selection techniques, MHE operation, and other areas as requested

Warehouse Operations / Management:

• Performs work tasks in a safe manner in accordance with work instructions
• Takes a proactive approach to assist fellow Partners through their own actions, such as sharing of technical information, facility-specific knowledge, processes, and procedures
• Maintains accountability for own work schedule, training team work schedule, and work hours
• Identifies opportunities for efficiency in day-to-day work flow; makes recommendations to leadership team
• Participates in facility-specific initiatives as requested; serves on facility committees
• Supports facility initiatives through special project assignments and work as directed
• Participates in the hiring process as requested by facility leadership
• Proactively assumes ownership of career development and advancement of competency level

What is your background?

• High school diploma or equivalent
• Current classification as a Distribution Partner II
• 1 year of experience as an Order Selector
• Performance rating of 'Meets' or 'Exceeds Expectations' (mandatory)

Do you have what it takes to be a fit as an H-E-B Warehouse Trainer? - Solid working knowledge of H-E-B warehousing

• Strong communication skills
• Organization skills
• Basic math skills
• Basic computer skills (MS Office, other in-house systems such as EXE) a plus
• Bilingual language skills are a plus
• Ability to work in a team-based environment
• Ability to operate machines or equipment in a safe and independent manner
• Ability to work with little or no supervision
• Attention to detail

Can you...

• Repetitively lift 5 lbs to 80 lbs for the duration of shift, 10 to 12 hours
• Stand, walk, squat for extended periods
• Work in either a hot or cold environment for the duration of a work shift
• Maintain a flexible schedule to include working days / nights, holidays, and / or rotational schedules, based on business needs or facility operation hours may include training in a non-home facility

04-2018