PEOPLE & CULTURE MANAGER
- Highly competitive wages
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you.
- Discounts with our Crescent managed properties in North America for you & your family members.
- Provide guidance and support to leaders on performance management, corrective action, and associate development in accordance with Crescent policies and employment law.
- Assist in the administration of performance evaluations, individual development plans, and succession planning initiatives to support internal growth and leadership continuity.
- Work closely with leadership to identify training and development needs and develop, coordinate, and facilitate leadership development, compliance, and required training programs.
- Support associate relation matters by assisting with investigations, documentation, and follow-up in partnership with the Director of People & Culture.
- Ensure HR practices, documentation, and processes remain compliant with federal, state, and local employment regulations.
- Assist with the coordination of associate engagement initiatives, recognition programs, and hotel-wide events as assigned.
- Partner with payroll and benefits teams to support associate inquiries and resolve discrepancies.
- Assist with policy development, SOP updates, and consistent application of HR practices across departments
- Participate in leadership meetings and contribute insights related to engagement, retention, and workforce trends
- Support the Director of People & Culture in administering and managing FMLA, ADA accommodations, and Workers’ Compensation claims in compliance with applicable laws and company policies.
- Partner with department leaders to support full-cycle recruitment efforts, including candidate screening, interviewing, selection, and onboarding of new associates.
- Support the planning and facilitation of new hire orientation and brand-aligned onboarding experiences that reinforce culture, service standards, and organizational expectations.
- Perform other duties as assigned to support People & Culture operations and hotel objective.
- Minimum of 3–5 years of progressive human resources experience, with hospitality or service-driven environment experience strongly preferred.
- Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or related field preferred.
- Bilingual proficiency in English and Spanish is strongly preferred to support effective communication.
- Demonstrated ability to design, develop, and deliver training programs, including onboarding, compliance, and role-specific development, in a hospitality or service-driven environment.
- Prior experience of one to two (1–2) years within Marriott International–branded hotels is preferred.
- Working knowledge of employment law, HR best practices, employee relations, and performance management.
- Proven ability to build relationships and influence leaders at all levels.
- Strong communication, conflict-resolution, and organizational skills.
- High level of discretion, professionalism, and emotional intelligence.
- Proficiency in HRIS platforms and Microsoft Office (Word, Excel, Outlook
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