Software Engineer
- Collaborate with customers, stakeholders, developers, and other team members in the conceptualization and development of new or existing software applications
- Assist in the definition, development, and documentation of software's objectives, deliverables, and specifications in collaboration with internal users and departments
- Help research, identify, analyze, and fulfill requirements of all internal and external users and stakeholders
- Create software to enhance functionality and performance of applications
- Perform software testing on new and existing programs for the purposes of correcting errors and general debugging
- Operate and monitor software for performance, maintenance needs, and ongoing success
- Participate in defining software development plans, including scoping, scheduling, and implementation
- Deploy software through lower environments upon completion of development, testing, and documentation
- May provide product and software support for bugs, issues, and escalated incident tickets from end users to resolve application and software issues
- Partner with others in resolving problems with software products or company software systems
- Comply with Company and department policies and standards; performs other duties as assigned
- Assist in reverse engineering PiMS systems to understand basic data flows (SQL queries, API calls).
- Develop and test middleware components that support UI-to-backend synchronization.
- Use Playwright or browser extensions for basic UI automation and data scraping tasks.
- Document technical findings and contribute to internal knowledge bases.
- Support integration with Payment Gateway APIs for simple transaction flows.
- In addition to the essential functions listed above, the incumbent may perform the following additional functions.
- Participate in regulatory and compliance activities
- Bachelor's Degree in Computer Science, Information Systems, a related field or equivalent work experience or
- Associate's Degree with work experience in a related field
- 1 year experience applying training and education
- Reverse engineering experience (Win32 APIs, packet inspection, system hooks).
- Experience integrating with veterinary, dental, or medical PiMS systems.
- Experience with Playwright, Selenium, or browser automation tools
- Understanding of software development approaches and best practices
- Demonstrated knowledge and understanding of database and operating systems
- Demonstrated knowledge in contemporary development approaches, functional, object-oriented, procedural
- Demonstrated knowledge of proficiency in at least one modern programming language
- Ability to conduct research into software-related issues and products
- Knowledge of all aspects of application development and product life cycles, including agile approaches
- Companion PAYFAC ONLY: Fluent in at least one modern programming language (C#, Python, or JavaScript).
- Companion PAYFAC ONLY: Comfortable reading SQL traces, inspecting traffic, and automating Windows UI elements.
- Companion PAYFAC ONLY: Familiar with payment concepts like tokenization, chargebacks, settlement, merchant onboarding, and 3-DSecure.
- Communicate/Hearing Frequently
- Communicate/Talking Frequently
- Learn New Tasks or Concepts Frequently
- Make Timely Decisions in the Context of a Workflow Frequently
- Complete Tasks Independently Constantly
- Maintain Focus Constantly
- Remember Processes & Procedures Constantly
- Stationary Position (Seated) Constantly
- Vision Constantly
- Hand/Eye Coordination Occasionally
- Bend Rarely
- Complete Tasks in a Noisy Environment Rarely
- Feeling/Grasping/Handling Rarely
- Move/Traverse Rarely
- Repetitive Motions Rarely
- Hazards Occasionally
- Remote: This position primarily completes work from a remote setting, most commonly, a home office. This may be referenced as flexible workplace.
- 5% Travel to customer, vendor and corporate sites is periodically required
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