Senior Professional Consultant, Professional Services

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Senior Professoinal Consultant is a trusted subject matter expert, helping healthcare facilities optimize their operations and deliver exceptional patient care. In this role, you will conduct operational assessments in sterile processing, surgical support areas, and endoscopy, identifying process improvement opportunities and recommending solutions. You’ll partner with customers to implement best practices, support sales teams with technical expertise, and educate internal and external stakeholders on our products and services. Additionally, you’ll play a key role in contract negotiations and proposals, ensuring we provide high-quality tools and resources that meet customer needs.

What You'll Do as a Senior Professional Consultant

• Assessments: Performs strategic and operational assessments in sterile processing, surgical support areas, and endoscopy.
• Sales Support: Supports OR/SPD and field and inside sales representatives in relation to situations where a subject matter expert is needed to help the sales process proceed and grow product line revenue. Researches OR/SPD competitors, and provides on-going intelligence to OR/SPD and STERIS leadership. Also assists in the implementations of the Mobile SPD business.
• Business Strategy: Implements the OR/SPD business strategy and plan with the OR/SPD Sales Division and other members of the OR/SPD management team.
• Operational Processes: Ensures that appropriate processes, systems, and policies are in place to facilitate the expansion of the OR/SPD Division.
• Marketing: Assists in development of OR/SPD marketing content and brand to internal and external customers with focus on: competitive advantages, white papers/case studies and sales presentations to ensure team is marketing items to its sales representatives and customers in a manner consistent with the STERIS brand. Conducts analysis of sales revenue/units by specific business model to ensure that the OR/SPD Division is focusing sales and operations teams on market demands.
• Negotiations/Proposals: Work with and advise key business leaders during contract negotiations with customers. Must have sound understanding of financial indicators to ensure a favorable contract for both our customers and STERIS.
• Analysis/Process Improvement: Monitors monthly and quarterly KPI reports to ensure service delivery efforts are meeting production goals and contractual agreements. Assists in the development and execution of process improvement plans based on results of monthly KPI data.
• Other: Demonstrates complete understanding of Operating Room and Sterile Processing Department processes and the ability to manage, train and implement in a contracted facility.
• Project Work: Will be assigned various value driven projects
• Legal Policies: Ensures proper operational processes are followed by all members of the STERIS team in conjunction with the Department of Health JCAHO, OSHA, CDC, AAMI, AORN standards and facilities goals and policies.

The Experience, Skills, and Abilities Required:

• Bachelor’s degree from an accredited university and 8 years experience working with Customers in the healthcare sector and/or tertiary care hospitals OR High School diploma and 12 years’ experience working with Customers in the healthcare sector and/or tertiary care hospitals. Master’s degree preferred.
• Minimum 5 years of Sterile Processing and process improvement experience
• Must have a minimum of 4 years in a Sterile Processing leadership position or consulting position.
• Willingness and ability to travel nationwide 75%

Pay range for this opportunity is $105,400.00 - $136,400.00. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.