Help Desk II
Job Duties and Responsibilities
Application and hardware support for the host.
Configuration, deployment, and support for virtual machines.
Troubleshoot and diagnose remote users’ connectivity issues with VPN, Email, Internet.
Build out new computer systems and load user profiles.
Experience and Qualifications
Experience with software installation and workstation support.
Experience with Microsoft Teams and other Microsoft 365 applications.
Computer imaging and profile setup
Configuring and deploying Virtual Machines
Windows 10/11 Operating System including setup and configuration.
Available to travel up to 5%
CAD software, VMware Workstation Pro Experience preferred
Experience with electrical controls software from Autodesk, Bentley, Rockwell a plus
Location: Dallas/Flower Mound Office (some hybrid work allowed)
Excellent salary and benefits, including medical, dental, vision, life insurance, 401K with company match, paid holidays, your birthday, PTO and sick and vacation!
Heat and Control is an EOE/AA employer committed to workforce diversity.
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