CLIENT OPERATIONS ADMINISTRATOR - SPANISH SPEAKING

Client Operations Administrator – Spanish Speaking

Plano, TX | Hybrid (2–3 days per week in-office)

Are you detail-oriented, process-driven, and fluent in business-level Spanish? Join Collinson, a global leader in loyalty and travel benefits, as we continue to shape the future of customer engagement for some of the world’s biggest brands.

In this hybrid role, you’ll work 2–3 days a week in our Plano, TX office while supporting key client operations for a major financial institution. You’ll ensure the smooth delivery of day-to-day activities and exceptional service as part of a dynamic global team.

Why Join Us?

• Collaborate with leading brands like Visa, Mastercard, and British Airways.
• Thrive in a culture that values innovation, teamwork, and giving back to our communities.
• Enjoy opportunities for growth within a global organization with 28 offices worldwide.

What You’ll Do:

• Oversee daily client operational tasks, ensuring seamless execution.
• Communicate with clients and internal teams to provide exceptional support.
• Create and maintain accurate operational procedures.
• Coordinate client onboarding, program setup, and end-to-end testing.
• Manage disputes and voucher requirements, ensuring timely resolution.
• Prepare and deliver monthly client reports in line with service standards.

What You’ll Need:

• Fluent, business-level Spanish (spoken and written) – essential!
• Outstanding attention to detail and strong organizational skills.
• Proficiency in MS Office tools (Word, Excel, PowerPoint).
• Ability to multitask, prioritize, and meet deadlines effectively.
• Problem-solving skills with a structured and methodical approach.
• Excellent verbal, written, and interpersonal communication skills.
• College degree or equivalent experience.

Ready to Make an Impact?

If you’re passionate about delivering exceptional client service, value flexibility, and want to grow with a global leader, we want to hear from you. Apply today and help us shape the future of loyalty and engagement!

You can look forward to a competitive salary and benefit plan including but not limited to:

• 100% employer paid medical, dental, life & LTD insurance for employees
• 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
• Supplemental Insurance including STD, additional Life
• Priority Pass Membership
• Global Mentoring Program
• Wellness Programs
• Lifestyle Benefits

Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at [email protected]

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