Dispatcher

Same Day Water Heaters
Dallas, TX

Join a fast-growing team where customer service, teamwork, and fun come first! 

We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless. 

 

💼 What You’ll Do 

  • Receive and dispatch service installation orders 
  • Coordinate with field teams, technicians, and subcontractors 
  • Resolve customer inquiries and escalated issues 
  • Schedule and prioritize jobs based on urgency, skills, and location 
  • Maintain accurate logs, records, and communications 
  • Support smooth operations and handle multiple tasks efficiently 

 

✅ What We’re Looking For 

  • Excellent communicator (oral and written) 
  • Strong multitasking and time management skills 
  • Calm under pressure with sound decision-making abilities 
  • Proficient in basic computer use and data entry 
  • High School diploma or equivalent 
  • Open availability (Mon–Fri, 6 AM–9 PM & rotating Sat, 8 AM–5 PM) 
  • Willingness to work overtime as needed 

Requirements

  • Excellent communication and interpersonal skills
  • Experience with basic computer skills and data entry
  • Proficient communication skills (oral and written)
  • Outstanding organizational and multi-tasking abilities
  • Sound judgment and critical thinking
  • Ability to work well under pressure
  • High School diploma or equivalent
  • Candidates must have open availability to work shifts scheduled between 6:00 AM and 9:00 PM, Monday through Friday , as well as 8:00 AM to 5:00 PM on rotating Saturdays . Flexibility to cover varying shift times is essential to meet operational needs.
  • Ability to work overtime as needed

Benefits

🎁 Why Join Us? 

  • Bi-weekly pay + overtime opportunities
  • Paid Time Off (PTO)
  • Advancement opportunities
  • Casual dress & comfortable office environment
  • Discretionary bonuses & incentives

 

  • We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you! 
Posted 2026-01-21

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