Medical Assistant

About the Role:

As a Medical Assistant for MaxHealth-Elevate your primary job is to support our providers and perform medical assistant day-to-day duties while contributing to a positive, efficient work environment. Medical Assistants are responsible for providing nursing care to clinic patients under the direct supervision of physicians and managers. They will train with existing Medical Assistants in various administrative, support, and clinical duties.

Responsibilities:

• Understands and performs office procedures, after reasonable training. Only performs clinical procedures (i.e., injections) signed off to perform.
• Assesses patient's general condition and takes vital signs, weight, medications, and dosage review.
• Documents of all activities/interventions, patient/family responses, medication dispensed/prescribed, phone calls, etc., in the electronic medical record.
• Ensures follow-through on all patient needs that come through the clinical office and communicates with COS on any patient issues.
• Adheres to infection control/safety guidelines and confidentiality policies.
• Using a computer for patient charting, test ordering, secure patient communications, and appointment scheduling as needed.
• Pays attention to detail and keeps work/office/common area(s) clean, orderly, and organized
• Cleans exam and procedure rooms between patients at the end of day, following established cleaning protocols and in accordance with OSHA guidelines for safety.
• Assists in re-stocking supplies in exam and procedure rooms and helps monitor supplies levels using inventory tracking and other systems.
• Packages and sterilizes surgical equipment, participates in the maintenance and general upkeep of auto-clave sterilizers, endoscopes, procedure equipment, and other materials as necessary, following established protocols.
• Collects and process urine and blood samples for testing.
• Able to maintain composure during times of confusion.
• Maintains a pleasant and courteous manner.
• Willing to assist with training new personnel.
• Willing to be cross trained to another position when necessary.
• Ensures departmental HIPAA Compliance. Communicate with the COS and/or Privacy Officer when necessary.
• Communicates with COS with back-office equipment issues that arise, causing a delay in data entry and/or work efficiency.
• Remains engaged and shares ideas to improve patient care, work efficiency, and job satisfaction.
• Follows Company Handbook and adheres to the Dress Code.
• Other duties assigned by COS.

Requirements:

• Knowledge of basic nursing principles and protocols.
• Bilingual in English/Spanish required.
• Must be computer literate and have a working knowledge of medical practice management systems and electronic medical records. Must have basic knowledge of medical terminology.
• Minimum of 1 year experience working as a medical assistant in a physician office.
• Primary care/PCP experience required.
• Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality.
• Knowledge of medical chart reporting/records.
• Possess a strong work ethic and a desire to excel at what you do.
• Be self-motivated and have a positive attitude.
• Possess the ability to maintain professionalism and focus in a busy environment.
• Be personable, compassionate and a patient advocate.
• Skill in appropriate assessment and assistance techniques.
• Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.
• Skill in health information management by appropriately charting patient data.
• Maintains up to date certification, if applicable.
• Ability to relate and deal with providers and coworkers in a positive and professional manner.
• Ability to respect fellow team members and understand the importance of teamwork.
• Ability to relate and deal with patients in a positive and professional manner.
• Ability to operate office equipment, including but not limited to, fax, copier, scanner.
• Ability to pay attention to detail.
• Ability to solve problems in a timely and effective manner.
• Ability to work under stressful conditions with little supervision.
• Ability to communicate with office assistants, supervisors, and managers.
• Ability to respect and accept directions from office supervisors and managers.
• Ability to be flexible regarding schedule and duties.
• Ability to flexibly respond to changing demands.

Environmental/Working Conditions:

• Regularly deals with multiple patient cases and potentially stressful situations.
• Risk of exposure to communicable disease, i.e., viruses, lab specimens, and air-borne pathogens.
• Regularly stoops and bends to store/move supplies.
• Must use computer to access and to enter patient information.
• Regularly receives high volume of telephone calls.
• Varied activities include sitting, walking, stooping, lifting, bending, and reaching. Must be able to exert up to 50 pounds of force occasionally.
• Must be able to use a variety of office equipment including a phone, writing instruments, PC, fax and medical equipment including stethoscope, Uro-flow machine, centrifuge, scales, blood pressure cuff.

Conditions of Employment:

• May be required to submit to annual TB and rubella screening and/or other immunizations per OSHA guidelines.
• Hepatitis and Flu vaccination: candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
• Follows all policies and procedures including safety and infection control
• Maintains patient and employee privacy and confidentiality

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Full-time

Benefits:

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off

Language:

• Bilingual English and Spanish (Required)

Work Location: In person

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements may be modified to accommodate individuals with disabilities.

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