Assistant Branch Manager (San Marcos)
Assistant Branch Manager – San Marcos| Location: 904 Bugg Ln, San Marcos, TX 78666 Schedule: Monday–Friday, 8:00am-5:45PM and rotating Saturdays: 8:45am-12:15pm
Austin Telco Federal Credit Union is looking for a people-first Assistant Branch Manager who loves coaching teams, solving problems, and creating exceptional member experiences. If you’re ready to grow your leadership career in a supportive, community-focused environment, this is the place for you.
What You’ll Do:
Branch & Member Service Leadership
- Support daily branch operations and lead the teller team
- Deliver friendly, accurate service to members in person and by phone
- Open new accounts and assist with loans, IRAs, HSAs, CDs, and business accounts
- Serve as acting Branch Manager when needed
Operational Excellence
- Open and close the branch and oversee daily operations
- Maintain and balance cash drawers, vaults, ATMs, and branch cash controls
- Support fraud/dispute processes, stop-payments, and card services
- Assist with audits, cash ordering, and regulatory compliance
- Support mobile deposits and online account services
- Provide coverage and leadership support at nearby branch locations as needed to ensure consistent service and staffing across the region
Team Coaching & Development
- Lead, coach, and motivate branch staff to deliver exceptional member experiences
- Assign and direct daily work, monitor performance, and provide feedback
- Support conflict resolution and professional development
- Foster a positive, accountable, member-focused culture
Community Engagement
- Build strong member relationships and promote financial literacy
- Participate in community outreach and represent Austin Telco with professionalism
Compensation details: 50000-57500 Yearly Salary
PIf76ea229b460-38003-39924610
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