Solutions Engineer

Bill Alexander Ford Lincoln
Austin, TX

The Solutions Engineer partners with sales, product, and customer success teams to provide technical expertise, solution design, and implementation guidance for clients. This role combines deep product knowledge with customer-focused problem solving to ensure that solutions meet client requirements and drive successful adoption. The Solutions Engineer operates fully remotely, delivering pre-sales demonstrations, proof-of-concepts, and technical consultations.

This position is strictly limited to candidates who currently reside in the United States and are legally authorized to work in the U.S. Applications from individuals residing outside the United States will be rejected.

Key Responsibilities

  • Collaborate with sales teams to understand client needs and translate them into technical solutions

  • Conduct product demonstrations, proof-of-concepts, and technical presentations for prospective and existing clients

  • Provide technical guidance and consultative expertise during the sales cycle

  • Develop and deliver solution architecture documentation, diagrams, and implementation plans

  • Work with product and engineering teams to address customer requirements, feature requests, and technical issues

  • Support onboarding and integration of new clients, ensuring seamless solution adoption

  • Participate in RFPs, RFIs, and technical proposal preparation

  • Maintain deep product knowledge and stay current on industry trends, competitor solutions, and emerging technologies

  • Provide feedback to product and engineering teams to influence product enhancements and roadmap

Required Qualifications

  • Bachelors degree in Computer Science, Information Technology, Engineering, or related field

  • 3–5 years of experience in solutions engineering, technical consulting, pre-sales engineering, or related roles

  • Strong technical knowledge of software, SaaS platforms, or enterprise technology solutions

  • Proficiency in creating solution architectures, diagrams, and technical documentation

  • Excellent communication, presentation, and interpersonal skills

  • Ability to work independently in a remote environment and manage multiple client engagements

  • Strong problem-solving and analytical skills

Preferred Qualifications

  • Experience in cloud platforms (AWS, Azure, Google Cloud) or enterprise software solutions

  • Familiarity with integration frameworks, APIs, and software development concepts

  • Certifications in relevant technologies (Salesforce, AWS, Microsoft, or other enterprise platforms)

  • Experience in SaaS, B2B, or technology sales environments

  • Ability to deliver highly technical presentations to both technical and non-technical stakeholders

Compensation

  • Annual Salary Range: $95,000 – $135,000 USD , based on experience and technical expertise

Benefits

  • Comprehensive medical, dental, and vision insurance

  • 401(k) retirement plan with employer matching

  • Paid time off, paid holidays, and sick leave

  • Life, short-term, and long-term disability insurance

  • Flexible remote work arrangement

  • Professional development, certifications, and training programs

  • Employee wellness and assistance programs

Work Authorization & Residency Requirement

  • Must be legally authorized to work in the United States

  • Must currently reside within the United States

  • Applications from candidates outside the U.S. will not be considered

Posted 2026-02-15

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