Palliative Care Operations Manager
- Degree in nursing, healthcare administration, or a related field (bachelor’s degree preferred).
- Minimum of 3 years of experience in healthcare operations or program management, with at least 1 year in a leadership role.
- Excellent communication, organizational, and interpersonal skills.
- Proven ability to work collaboratively in a diverse environment.
- Proficiency in data analysis and program evaluation methods.
- Experience with EMR software is a plus
- Valid Driver's License and car insurance.
- Support evaluation of palliative care program processes and procedures tailored to meet patient and family needs
- Recruit and supervise non-clinical staff, including administrative personnel and support staff.
- Manage operational policies and procedures for palliative care services.
- Facilitate communication between departments to ensure integrated care delivery.
- Collect and analyze data related to program performance and patient satisfaction.
- Prepare reports for leadership and stakeholders on program outcomes and operational metrics.
- Utilize data to inform strategic planning and decision-making.
- Timely submission of all documentation.
- Performs other duties as required.
- Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures.
We are dedicated to providing compassionate care to seriously ill patients while using innovative technology and program outcomes focused specifically on the needs of patients living at home with a serious illness. It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
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