Shift Lead

PJ's Coffee in Montgomery, TX is looking for Barista/Shift Lead to join our strong team. We are located at 17128 Walden Road, Suite 100, Montgomery, Texas 77356. Our ideal candidate is self-driven, motivated, flexible and reliable.

If you love being in a rapidly changing work environment with lots of opportunity, are self motivated, and want to be a part of a dynamic team that absolutely thrives on building relationships with our customers, then we want to hear from you!

  Job Summary

PJ's CoffeeShift Lead/ Baristas are trained to be experts in not only making our specially crafted beverages, but they are also excellent at explaining our menu, who we are, and why we do what we do, so that our customers continue to be excited about their experience when they visit the coffeeshop. We are experts in our craft and are responsible for developing a positive environment for our customers and team members, all while providing consistently fast, efficient, and world-class service to everyone. PJ's barista's are responsible for PJ's Coffee's reputation and integrity and especially of the specific store in which they are employed. PJ's Coffee expects all Shift Lead/Baristas to have impeccable customer service standards, excellent product knowledge, full completion of their continued PJ's University training, uphold and implement all food safety and sanitation policies, and show a demonstrated commitment to all core values and principles of PJ’s Coffee. PJ's Coffee hires with the intent for growth of all those who are employed. 

 Responsibilities 

• Bring your smile every day and serve customers with a genuine conversation.
• Come to work and have fun we all are here so lets clean the store until it shines - customers love this!
• Learn all of the "Why's" of the PJ's Brand and be able to answer customers questions. Must learn the PJ's menu, new LTO's and food items and be able to suggest additions to improve the overall experience and knowledge of customers.
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
• Responsible for organization, cleanliness and general problem solving
• Knows how to preform all tasks required of their crew
• Ensure that the operation runs smoothly, efficiently and according to PJ's Coffee standards while overseeing and directing employees
• Assigns tasks to Baristas and makes sure they are doing them properly and efficiently
• Monitors the time customers are kept waiting and ensures that a timely manner is reached
• Monitors cogs, labor costs, waste management,
• Work with the team and compete daily task and duties that are required following all company policies and procedures.
• Always offer world-class customer service to our team members and customers at all times.
• Pay close attention to all cash handling procedures
• Alert management to operational needs, equipment failure, and necessary improvements that are needed
• Enforce and abide by all company policies, procedures, and safety rules
• Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations

  Qualifications

• Shirt Lead/ Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town.
• Amazing work ethic! Outgoing and engaging personality! Genuine Smile!
• Exceptional communication and relationship-building skills
• Ability to multi-task and work in a fast-paced, team environment
• Ability to communicate through different communication including email, phone, text, and company app
• Leadership Qualities
• Open Availability

Benefits/Perks

• Ongoing Management and leadership training opportunities
• Employee retail and shift discounts
• Free drink per shift
• Tips

About PJ's Coffee

Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee making mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ’s Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast

. PJ’s Original Cold Brew™ Ice Coffee is brewed daily using a special cold-drip process that protects the flavor and strength of the beans while producing a coffee that is two-thirds less acidic – a process and technique developed by its founder and used for more than 40 years at all PJ’s locations. Bags of whole bean coffee and single-serve cups of PJ’s Coffee are available for sale in-store and online. With more than 145 operating stores, including four international locations, PJ’s Coffee continues to grow in the U.S. and abroad. For more information, visit pjscoffee.com

Compensation: $11.00 - $13.00 per hour plus tips

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.