Automotive Service Manager (Fort Worth)
Automotive Service Manager
Drive Results. Lead a Team. Make an Impact.
Automotive Service Management Experience Required
A well-established dealership in the Fort Worth market is looking for a skilled, motivated Automotive Service Manager to lead our service department to the next level. If you're the kind of leader who takes pride in creating smooth processes, building trust with your team, and delivering an exceptional customer experience, this is the role you've been waiting for.
You’ll have the tools, support, and autonomy to lead the shop your way where efficiency, respect, and teamwork are the standard. This is your opportunity to run a well-equipped, high-traffic shop where leadership is respected, your voice matters, and your success is supported every step of the way.
Benefits:
- Competitive Pay Plan
- Medical, Dental, Vision, and Life Insurance
- Paid time off
- Employee discounts
- Career growth opportunities
Responsibilities - Service Manager:
- Oversee daily operations in the service department and keep everything running smoothly
- Lead and develop a high-performing team of technicians, advisors, and support staff
- Cultivate a positive, team-first work environment where people want to give their best
- Ensure top-tier repair quality, fast turnaround, and an exceptional customer experience
- Manage workflow, technician dispatch, and productivity targets
- Handle warranty processes, OEM compliance, and customer escalations professionally
- Track and improve KPIs – hours per RO, ELR, CSI, and overall profitability
- Collaborate with parts and sales to keep operations seamless
Qualifications/Requirements - Service Manager:
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