Sr. Billing Analyst
ESSENTIAL JOB FUNCTIONS
- Assist with invoice processing, verification, and reconciliation to ensure alignment with contract terms.
- Track and follow up on invoices that are disputed, abandoned, or pending approval.
- Prepare and maintain reporting on invoice status, including open and unresolved items.
- Coordinate with the billing supervisor and internal teams to help address integration or system-related issues.
- Support efforts to identify billing discrepancies and contribute to root cause analysis.
- Participate in user testing of invoice workflows or system changes as needed.
- Contribute to documentation of billing processes and updates to rate cards.
- Perform data entry and updates related to rate card details such as lane IDs and accessorial charges.
- Support ad hoc reporting and general billing-related tasks as assigned.
- All other duties as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS
- Talking, hearing and using hands to operate computer equipment.
- Vision abilities required by this job include close vision and the ability to adjust focus.
- Job will require regular and punctual attendance as well as presence on-site at the assigned work location.
OTHER SKILLS/ABILITIES
- Proficiency with spreadsheets (Excel) and basic data analysis.
- Strong attention to detail and organizational skills.
- Ability to work collaboratively across teams and with external partners.
- Willingness to learn and adapt to billing and procurement systems (Coupa, SAP, Sage, TMF, etc.).
- Reliable, proactive, and able to manage recurring tasks with accuracy.
EDUCATION AND EXPERIENCE
- High School Diploma/GED is required.
- Bachelor's degree in Accounting, Economics, Business Administration or related field is preferred.
- Experience with Coupa or similar procurement/invoicing platforms.
- Familiarity with technology billing and/or cloud-based invoice models.
- 3 years of work experience.
- Logistics/Freight Forwarding industry experience preferred.
CERTIFICATIONS AND LICENSES
Professional certification may be required in some areas.
MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:
WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
- Quarterly Incentive Plan
- 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information:
Company benefits are contingent upon meeting eligibility requirements and plan conditions.
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