Senior Manager, Wholesale Operations & Partner Success

Huckberry is looking for a seasoned leader and strategic operator to help scale our wholesale business. As the Senior Manager of Wholesale Operations & Partner Success, you’ll be the bridge between our internal teams and our national retail partners. You are more than a manager; you are a brand steward—someone who combines operational rigor with a deep commitment to ensuring our partners succeed and our brand is represented with intention at every touchpoint.

The ideal candidate is a high-level problem solver who thrives at the intersection of logistics and relationship-building. You’ll lead the charge in translating high-level strategy into flawless execution, ensuring that as we grow, we remain a trusted, reliable partner. In this position, you will report to the VP of Wholesale.

Preference for Austin-based, but open to remote candidates who are able to frequently travel to Austin HQ.

Responsibilities

• Drive Operational Excellence: Lead the charge on flawless execution for national accounts, ensuring every launch and seasonal transition is handled with precision and grit
• Be the Cross-Functional Glue: Partner across Sales, Marketing, Product, and Ops to align timelines and ensure every internal team is rowing in the same direction for our partners
• Steward Partner Success: Cultivate deep, trusted relationships with national retailers, serving as their primary advocate and strategic advisor to help them win with Huckberry
• Protect the Brand in the Wild: Ensure our brand story is told correctly at every touchpoint by guiding partners on merchandising, storytelling, and in-store presentation
• Build the Blueprint for Scale: Establish and refine the workflows, tools, and best practices that allow our wholesale organization to grow without losing its soul
• Translate Field Intelligence: Be the "eyes and ears" in the market, turning partner feedback and sell-through data into actionable recommendations for our Product and Merch teams
• Own the GTM Toolkit: Manage the heavy lifting of GTM readiness—from coordinating samples and selling tools to ensuring total data integrity in our ERP/OMS systems
• Anticipate & Solve: Stay three steps ahead of operational risks, implementing proactive solutions before they can impact our partners or our bottom line

Requirements

• A Seasoned Operator: 7–10 years of experience leading wholesale ops, account management, merchandising, or cross-functional teams in the apparel, footwear, outdoor, or lifestyle space
• Battle-Tested in GTM: You’ve successfully navigated the complex rhythm of national retail partners and high-stakes seasonal calendars
• Technically Fluent: You know the "nuts and bolts" of wholesale—from forecasting and planning to inventory flow and retail execution
• A Bridge-Builder: You possess exceptional relationship skills and a knack for influencing both internal teams and external partners to get the job done
• Brand-First Mindset: You’re a solution-driven leader who treats the Huckberry brand with the care and intention it deserves
• Road-Ready: A willingness to travel (30–40%) to be on the ground with partners and show up where the action is
• Peak-Season Grit: You thrive in fast-paced environments and are ready to dig in during critical seasonal windows
• Preference for Austin-based, but open to remote candidates who are able to frequently travel to Austin HQ

Benefits

• Medical, Dental, Vision benefits
• 401(k) and employer match
• Annual Huckberry shopping credits
• Paid Sabbatical leave at 4 years
• Summer Fridays
• Weekly catered lunch
• Monthly happy hours
• Mental health resources
• Paid Parental Leave
• Paid Vacation & Paid Sick Leave
• Volunteer Time Off
• Generous employee discount
• WFH flexibility
• Annual offsites

Company Description

Huckberry is the ultimate one-stop men's shop for discovering the best gear and threads. Over a million guys trust us as their go-to resource for their closet, adventure inspiration, and a whole lot more. We were named one of IAB's most disruptive consumer brands, and we've collaborated with everyone from Matthew McConaughey and Leon Bridges to brands like Lululemon, Tacoma, and Coors. We look forward to meeting you.

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Huckberry encourages candidates of all different backgrounds and identities to apply. We are always eager to further diversify our company, and we are committed to providing an inclusive environment of mutual respect where all can flourish. All of our employment decisions are based solely on merit and business need.