SAP OTC Lead

We are seeking a hands-on SAP OTC Functional Lead to provide functional design leadership for a newly implemented SAP S/4HANA environment as part of a growing SAP Center of Excellence (COE) . This role is critical to stabilizing, optimizing, and scaling SAP Order-to-Cash (OTC) capabilities within a high-volume automotive supply chain operation.

You will act as a functional and solution architect , partnering closely with Sales, Distribution, Warranty, Operations, IT, and AMS teams to ensure SAP solutions align with business needs, SAP best practices, and long-term enterprise standards.

This is a highly visible leadership role requiring deep SAP OTC expertise, strong business acumen, and the ability to influence stakeholders while driving standardization and continuous improvement.

Key Responsibilities

SAP Functional Leadership

• Lead functional design and solution architecture for Order-to-Cash (OTC) within SAP S/4HANA.

• Ensure SAP configurations across OTC, SD, FI-AR, VMS, Variant Configuration, MM, P2P, and Plant Maintenance align with SAP best practices and documentation standards.

• Serve as the OTC domain expert within the SAP COE and a trusted advisor to business stakeholders.

Business & Solution Design

• Facilitate workshops to gather, analyze, and translate business requirements into SAP functional solutions.

• Design and implement integrated SAP solutions to address complex business and technical needs.

• Anticipate future business requirements and ensure scalability of SAP solutions.

System Support & Optimization

• Partner with AMS, business, and technical teams to proactively identify, resolve, and reduce defects and enhancement requests.

• Research production issues, propose alternative solutions, and drive resolution through configuration or custom development.

• Apply OSS Notes, manage SAP patches, and stay current on SAP releases.

WRICEF & Integration

• Lead functional design for WRICEF objects within the Sales & Distribution domain.

• Support development teams with solution architecture, functional specifications, and design documentation.

• Ensure strong integration between SAP SD and FI-AR , including account determination and AR payment processing.

• Provide guidance on IDoc configuration and processing .

Leadership & Collaboration

• Act as a senior leader with decision-making influence across business and IT teams.

• Collaborate closely with Architecture, Development, BASIS, Security, and AMS partners.

• Support organizational change management related to SAP adoption and usage.

• Deliver excellent customer service to internal stakeholders.

Required Qualifications

• Bachelor’s Degree required (or equivalent experience)

• 10+ years of SAP experience in OTC or related functional domains

• 8+ years of hands-on SAP OTC configuration experience

• Strong experience with SAP S/4HANA implementations and post–go-live support

• Proven expertise in:

  • SAP OTC / Sales & Distribution

  • SD–FI (AR) integration and account determination

  • Warranty and manufacturing-related processes

  • Functional and process design documentation

• Strong understanding of IDoc configuration and processing

• Experience supporting or leading WRICEF design

• Ability to work independently with minimal supervision

Preferred Qualifications

• Experience with Procure-to-Pay (P2P) and Ariba

• Automotive industry experience

• Strong passion for SAP standardization and out-of-the-box functionality

Skills & Competencies

• Excellent written and verbal communication skills

• Strong stakeholder influence and leadership presence

• Highly organized with the ability to manage complex information

• Proven problem-solving mindset with adaptability to changing priorities

• Strong attention to detail and sense of urgency

• Ability to multi-task and thrive in a fast-paced environment

• Strong business insight and collaborative working style

Physical & Work Environment Requirements

• Based primarily at the Parts Distribution Center in Sealy, TX

• Occasional work at a nearby corporate campus as needed

• Primarily office-based work involving extended periods at a workstation

• Ability to move up to 10 lbs frequently and up to 25 lbs occasionally

Travel Requirements

• 20% Minimal travel is required for this position (up to 20% of the time). This associate will work from the Parts Distribution Center in Sealy, Texas 4 - 5 days a week and may occasionally be required to be at the Corporate Campus where applicable, for business.

Equal Opportunity Statement

This organization is an equal opportunity employer committed to diversity and inclusion. Reasonable accommodations are available for individuals with disabilities.