Meter Maintenance Technician - City of Rowlett

Under direct supervision, responsible for reading water meters for the purpose of determining water consumption for billing and performing a variety of tasks in support of the repair and maintenance of the City’s water meter reading system; performs related duties as required.

Essential Job Functions:

• Reads water meters; locates and uncovers buried meters; cuts off meters for non-payment and reconnects service when payment is made. Connects new service when necessary and disconnects service when customer moves. Shuts off water for customers in case of emergency situations and restores service after repairs are completed. Notifies customers of any detected leaks.
• Maintains water meter and radio read systems, which includes but not limited to, cleaning out meter boxes, raising and leveling meter boxes, fixing leaks when encountered, marking meter location on curb, repairing broken wire connections, replacing broken or damaged parts and uncovering meter boxes.
• Responsible for running diagnostics to ensure meters and electronics are functioning correctly, all warranty work is completed, warranty parts are sent back to manufacturer for replacement and keeps a running inventory to insure an ample amount of stock is always on hand.
• Maintains weekly, monthly, and yearly reports to ensure high standards and outcomes are met. Supervisor will determine the parameters and set the goals to be achieved accordingly.
• Performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to create and maintain professional, harmonious working relationships with others.

Minimum Requirements:

• High School Diploma or GED. No experience required. Construction or water meter experience is preferred.
• Ability to follow written and oral instructions, such as completing work orders.
• Ability to fill out daily reports and checklists for determining progress.
• Ability to read and understand labels on equipment, chemicals, reports and memos.
• Ability to use math to calculate water usage when questioned by customers in the field.
• Ability to interact and get along with other crew members and the general public.
• Ability to follow safety procedures.
• Some knowledge of geography of City including major streets and landmarks.

Other Requirements:

• Must reside within a 30-minute response time from the City Hall Building, employees will have (6) months from their employment date to relocate.
• Will be subject to covering/handling first-call or back-up call when assigned.
• Valid Class “D” water distribution license or the ability to obtain one within the City’s 6-month probationary period.
• Valid driver's license required.
• Must have and maintain a good driving record in accordance with the driving standards as established by the City of Rowlett.
• Must report all traffic citations to his/her departmental Director or his/her designee within two working days of receipt.
• Must be able to stand, walk on uneven terrain, asphalt, concrete, water, mud, rock and frequently work in mud which may be knee deep. Ability to lift tools and equipment which may weigh from 50-75 pounds.
• This job requires reaching, bending, twisting, kneeling, crouching, climbing and balance to use equipment, and access elevated work sites.
• Exposed to extremes in outdoor temperature, inclement weather, loose or stray animals, stinging insects, and other environmental hazards.

At the City of Rowlett, our work is grounded in service, accountability, and a deep commitment to our community. We believe in doing what’s right, acting with integrity, and delivering excellence in everything we do. We don’t just serve residents—we partner with them. Through transparency, innovation, and collaboration, we create meaningful impact and build trust every day. What that looks like in action: Putting people first—always Owning outcomes with accountability Leading with integrity and respect Delivering high-quality, reliable service Continuously improving how we serve