Make to Order Fulfillment Manager

Plano, TX

What's the role?

The Fulfillment Manager is responsible for directly managing the materials, pre-fabrication services and all
the logistics for Make to Order (MTO) projects. They are part of the Project Business core team that supports Hilti North America.

Who is Hilti?

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

What does the role involve?

  • Define and align supply and execution concept per project
  • Gather specific logistics requirements via logistics project business checklist (e.g. labelling, packaging, # deliveries, unloading, timing, etc.)
  • Check internal capacities and pro-actively proposes alternatives for potential bottlenecks of material
  • Contact mainly for internal stakeholders (e.g. delivery planning, jobsite logistics, …) and internal interface for WM, TM, Prefab, Specials
  • Project coordination between Field and Logistics functions
  • Ensure correct order entry, manage changes, escalation, and collaboration with Project Business Project Manager.
  • Additional duties as assigned.
No reported layoffs during the COVID-19 pandemic

What do we offer?

In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.

What you need is:

  • Outstanding communication and coordination skills and de-escalation skills.
  • Experience in construction project management
  • Supply chain and logistics background
  • Knowledge of SAP processes for sales orders, fulfillment and production
  • MS Office skills
  • Competent and proactive approach to internal and if relevant external customers
  • Independent working method
  • Bachelor’s Degree Required
  • Minimum 3 years professional experience
  • Hilti product portfolio knowledge as asset

Why should you apply?

We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Posted 2025-11-05

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