Automotive Service and Parts Assistant

COME JOIN THE STANLEY FORD EASTLAND FAMILY!

Great Opportunity with a Growing Company!

Seeking a Service and Parts Assistant providing support to the service and parts departments

• 5 day work week
• Learn while you earn. Opportunity to gain experience and grow into higher level positions
• Employer paid benefits including paid time off and medical coverage after the first 90 days of employment.

Ideal Candidates will have:

• Prior Dealership Service and/or Parts Experience a Plus!
• High School Graduate
• PC Proficient
• Must Pass Background Check, Drug Test, and Motor Vehicle Record Check

SUMMARY

A Service and Parts Assistant provides support to the service and parts department.

ESSENTIAL DUTIES include the following.

Receptionist/Customer Service Duties

• Professionally and timely answering of all calls
• Professionally greet all customers
• Remote Experience Coordinator Duties
• Pick Up and Delivery Driver
• Scheduling other Part-Time Drivers as needed for Pick-up and Delivery
• Assist Answering Calls
• Back up Other Service Assistant as needed
• Back up Housekeeping

Service Assistant Duties

• Remote Experience (Mobile/Red Cap) Administration
• Service Filing
• Prepare Service and Parts Receipts for Accounting
• Scan Warranty Repair Orders to Warranty Manager daily
• Process Service Customer Payments following all company processes.
  • Balance Daily
  • Guarantee all checks
  • Process Credit Card payments following credit card processing policy.
• Administration of Service Loaner Program
• Miscellaneous customer service duties as assigned
• Assist Parts with Merchandise Rack.

Inventory Image Duties

Service Department Housekeeping

• Inspects and cleans service department regularly
• Reports unsafe conditions to Service Director

Back up team members when needed

Miscellaneous duties as assigned

Personal Accountability

• Teamwork
• Attendance
• Professional Appearance

Personal Accountability

• Maintains a professional appearance
• Reliable
• Punctual
• Teamwork

CERTIFICATION: Maintains required levels of manufacturer training and certifications. Must complete all training as required by General Motors to obtain Assistant Parts Manager Certification.

PHYSICAL DEMANDS

• Standing for long periods of time.
• Typically may bend, stoop, lift or carry objects weighting up to 50 pounds.

Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.