Online Loan Processor

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Role:

Responsible for responding to loan inquires and processing member loan applications. Provides support as needed to accurately process and close member loans.

Essential Functions & Responsibilities include but are not limited to:

• Processes member loan applications and prepares them for review by a loan officer. Maintains communication with the loan officer and member regarding loan status or requests for additional information.
• Identifies member needs, offers other credit union products/services and educates members on ancillary loan products.
• Prepares and reviews all loan documents for completeness and accuracy; schedules the loan closing and funding.
• Ensures loan documents are filed and scanned in electronic data storage system. Forwards to appropriate department for filing with applicable agencies.
• Maintains working knowledge of regulatory compliance related to member services and financial services area to include (but not limited to): BSA reporting requirements, OFAC, USA Patriot ACT, Red Flags, Regulation CC, Regulation D, Regulation E, Truth in Savings, Truth in Lending, Privacy, etc.
• Other duties as assigned.

Position Requirements:

• Minimum one year of lending experience required.
• A high school education or GED required.
• Ability to work regular full-time hours.
• Ability to work on-site at designated location.
• Ability to communicate with courtesy, tact, and diplomacy and model exemplary member service.
• Proficiency in Microsoft Office software applications.
• Must be bondable

Ergonomic Considerations:

• Must be able to sit and/or stand for extended periods of time (6 to 7 hours per day).
• Must be able to view a computer screen, use a keyboard to enter information, and manipulate a mouse.
• Job includes some repetitive hand/wrist motions.
• Ability to operate office machinery.
• Ability to lift up to 25 pounds.

This is not a comprehensive list of all activities, duties, and responsibilities of the position. Such requirements may be expanded or otherwise changed at any time as indicated by the operational needs of the credit union. Employees may also be required to assist colleagues with their job responsibilities from time to time.