Assistant QM Director

Heart of Texas Behavioral Health Network (Previously known as Heart if Texas MHMR)
Waco, TX
GENERAL DESCRIPTION

Performs routine (journey-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Work involves establishing goals and objectives; developing guidelines, procedures, policies, rules, and regulations; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; developing and evaluating budget requests; and monitoring budget expenditures. Plans, assigns, and supervises the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED
  • Manages day-to-day activities in a business function, division, or department.
  • Manages staff development plans and activities.
  • Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
  • Develops guidelines, procedures, policies, rules, and regulations, and monitors compliance with policies and procedures.
  • Develops the development and implementation of techniques for evaluating business functions or division or department activities.
  • Plans, implements, coordinates, monitors, and evaluates policies and procedures, and monitors compliance with policies and procedures.
  • Provides technical expertise and guidance for a business function, division, or department.
  • Identifies areas of needed change and makes recommendations to improve operations.
  • Prepares management and productivity reports and studies.
  • Performs related work as assigned.
  • Works directly with QM staff, Executive leadership and program directors/managers
Experience and Education
  • Experience in the management of a business function, division, or department relevant to the assignment.
  • Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred.
  • Supervisory experience required.
Knowledge, Skills, and Abilities
  • Knowledge of local, state, and federal laws and regulations relevant to a business function, division, or department; and of the principles and practices of public administration and management.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, and in operating computers and applicable computer software.
  • Ability to manage business function, division, or department activities; to establish goals and objectives; to devise solutions to administrative problems; to develop and evaluate administrative policies and procedures; to prepare reports; to communicate effectively; and to plan, assign, and supervise the work of others.
  • Must have excellent verbal/written communication skills.
  • Must have excellent time management and organizational skills.
  • Ability to lift up to 15lbs.
  • Must have Computer skills MS Office 365 Suite.
Registration, Certification, or Licensure
May be required to be registered, certified, or licensed in a specialty area.

Position: 50

Hours: Mon-Fri 8am-5pm

Salary: Depending on experience

Benefits:

Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance, no copays, no deductibles, 0 cost most prescriptions*
Employer paid Dental Insurance
Employer paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Employee Assistance Program
Payroll Direct Deposit
12 paid Holidays per year
Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
**Certain Requirements Apply**

Generous Paid Time Off (PTO) - begins after 3 months of full time employment

Posted 2025-11-16

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