Service Advisor

Charger Logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best Logistics solutions, Charger Logistics has transformed into a world-class transport provider and continue to grow.

Charger Logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Service Department based out of our Laredo office.

Responsibilities:

• Assist with parts Identification, ordering, receiving and verification
• Parts Returns & Credits: Returns incorrect or defective parts and reorders, updating the management system. Ensures that credits are processed accurately and promptly.
• Respond to customer inquiries regarding billing and scheduling. Greet customers at the location and assists customers via phone and e-mail.
• Assist with parts inventories and cycle counts, procurement, storage and billing.
• Assist in the daily coordination of repair and maintenance work schedules
• Coordinate with safety department to notify drivers of services due
• Responsible for ensuring all parts received are labelled
• Verifies receipt of items by comparing items received to items ordered; resolves shipments in error with suppliers.

Requirements

• Valid Driver license with clean driving record.
• Post-secondary education preferred.
• Knowledge of truck parts and equipment.
• Strong communication skills (Verbal and Written)
• Willing to work extended hours and on weekends.
• Ability work in a fast-paced environment.
• Previous experience as a parts clerk/coordinator is an asset.
• Hard worker with positive attitude.
• Strong computer skills, particularly in MS Office.

Physical Requirements:

While performing the duties of this job, you are required to stand, walk, sit. You will be required lift and/or move up to 50lbs/22.5kg.