Police Aide

SALARY: $21.16 - $31.14, Hourly (DOE&Q) NON-EXEMPT
OPENING DATE: 03/19/2026
CLOSING DATE: 03/25/2026 by 5 pm

JOB SUMMARY
To process information both manually and automated and prepare offense reports for investigation Perform all jobs duties in the Record section of the Support Division which includes but is not limited to computer files, manual files and causing the upkeep of both. To perform a wide variety of general clerical work in support of an assigned specialized function; and to provide information and assistance to the public regarding departmental policies and procedures.

DISTINGUISHING CHARACTERISTICS
This is a journey level class in the clerical series and is distinguished from the lower level class by the performance of the full range of duties as assigned, with only occasional instruction or assistance when unique or unusual situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level, or when filled from the outside, require directly related work experience. This class can be further distinguished from the secretarial classes by performance of process oriented clerical duties related to a narrower, specialized function.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from higher level professional, technical and clerical staff.

May exercise functional and technical supervision over less experienced clerical staff.

EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - Essential and other important duties and responsibilities may include, but are not limited to, the following:

Performs duties relative to records maintenance which includes maintaining/updating computer files, manual files and other support division records.

Performs information verification duties and file discrepancy research.

Transcription/preparation of police officer arrest/incident reports.

Prepare and review a variety of memorandums, correspondence, reports and documents as assigned; complete various forms.

Perform a wide variety of general clerical work including the maintenance of accurate, detailed records and files, verifying accuracy of information and researching discrepancies.

Sort and file documents and records, maintaining alphabetical, index and cross-reference files.

Research and compile easily accessible information and data for use in statistical and financial reports; maintain a variety of statistical records; check and tabulate statistical data.

Contact the public and outside agencies in acquiring and providing information and making referrals.

Receive, sort and distribute incoming and outgoing correspondence; maintain accurate records pertaining to outgoing mail, including postage and pieces of mail distributed.

Perform related duties as assigned.

QUALIFICATIONS

Knowledge of :
English usage, spelling, grammar and punctuation.

Modern office practices, procedures, methods and equipment.

Organization, procedures and operating details of function to which assigned.

Policies, procedures and techniques regarding records maintenance.

Ability to :
Work independently in the absence of supervision.

Learn and correctly interpret and apply the policies and procedures of the function to which assigned.

Perform general clerical work including maintenance of appropriate records and compiling information for reports.

Communicate effectively, both orally and in writing.

Type and transcribe at a speed necessary for successful job performance.

Maintain effective audio-visual discrimination and perception needed for:

• making observations
• reading and writing
• operating assigned equipment
• communicating with others

Maintain mental capacity which allows the capability of:

• making sound decisions
• demonstrating intellectual capabilities.

Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:

• standing or sitting for extended periods of time
• operating assigned equipment.

Operate office machines and word processing equipment.

Understand and carry out oral and written directions.

Perform simple mathematical calculations.

Establish and maintain cooperative working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING GUIDELINES - Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:
One (1) year of increasingly responsible experience comparable to that of an Administrative Clerk I in the City of Port Arthur.

Training:
Must have completed the twelfth grade and possess a high school diploma, or have a GED, supplemented by clerical courses.

Police Department – Support Division – Police Aide - Posting #26-037.

CITY OF PORT ARTHUR
Attn: Hiring Manager
P.O. Box 1089
Port Arthur, Texas 77641-1089
(EEO/AA/V/F/RC/H)
The City of Port Arthur is an Equal Employment Opportunity Employer