Director of Sales

Summary

About this job

The Director of Sales drives revenue generation through aggressive goal setting, team motivation, and proven sales strategies. A keen understanding of market trends, intuitive networking, and adept negotiation skills are necessary for success as a Director of Sales. The primary role of the Director of Sales is to lead hotel profitability through an innovative and entrepreneurial spirit, develop and execute a strategic sales and marketing plan, motivate the sales team to exceed targets, and achieve revenue and market share goals.

Qualifications

• Exceptional verbal and written communication skills, including electronic communication
• Must be able to speak, read, and write in primary language used in the workplace
• Sales experience in hotels required
• 4-year degree in hospitality/business management or marketing, or equivalent experience and education

Responsibilities

• Using business tools and first-hand observation, analyze market competition and market trends and identify client needs
• Provide strategic, data-based revenue management plans for the hotel, including rate development, establishment of group thresholds, space utilization, demand analysis, market mix management, and deployment strategies
• Proactively solicit and secure business from new and prospective clients using proven sales strategies aligned with the hotel’s brand and vision
• Provide collaboration, mentorship, coaching, and training to the hotel sales team, continually assessing the strengths and opportunities of team members
• Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments, employing cross-segment selling strategies when needed
• Coordinate and facilitate sales calls with the hotel and corporate teams
• Manage client contract process including negotiation, provisions, supplemental solution selling, and contract generation, capturing all information necessary for execution and billing
• Coordinate and conduct site tours emphasizing features to meet client needs and opportunities to enhance overall satisfaction
• Engage in purposeful communication and build long-lasting rapport with clients, creating an open dialogue to uncover client expectations, unrealized needs and generate repeat business
• Promote hotel brand loyalty programs, encourage client participation, and offer special rate packages and upgrades when appropriate.
• Effectively communicate with hotel departments to ensure timely and accurate delivery of client expectations, fulfillment of needs, and challenge resolution.
• Always maintain professionalism consistent with hotel brand and company expectations

Other duties:

• Please note that this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Who We Are

Tudor Hotel Management, LLC is a hospitality company that delivers value, rewards, and a sense of pride to its associates, guests, and investors.

Our company is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.