Infrastructure Engineer III - Data backup and Recovery Engineer

Job Description

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the Corporate Sector, Infrastructure Platforms-Data Protection product line, you will utilize your expertise in software, applications, and technical processes to propel the progress of infrastructure engineering. Your role involves applying your technical skills and problem-solving abilities to tackle applications of moderate scope, playing a crucial part in the development and enhancement of data protection solutions.

Job responsibilities:

• Designs systems that can scale efficiently to handle increased load and demand. This includes capacity planning and performance optimization.
• Implements robust monitoring and observability practices to detect issues before they impact users. This includes setting up alerts, dashboards, and logging.
• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Executes conventional approaches to build or break down technical problems
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Be accountable for making significant decisions for a project consisting of multiple technologies and applications
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Manages incidents, performs root cause analysis, and implements post-mortem processes to learn from failures and prevent them in the future.
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills:

• Formal training or certification on backup and recovery solutions concepts and 3+ years applied experience.
• Experience with a focus on backup and recovery solutions. 5+ years of hands-on experience with Backup solutions in an enterprise environment
• Strong knowledge of Unix/Windows/AIX
• Understanding of enterprise data base Oracle, SQL, NOSQL Data bases.
• Working knowledge of AWS backups
• Experience with monitoring and troubleshooting in production environment to remediate backup and restore issues
• Experience with capacity planning, forecast storage requirements, and scale clusters as needed
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
• Resolves most nuances and determines appropriate escalation path
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge

Preferred qualifications, capabilities, and skills:

• Experience with Data Protection solutions such as Cohesity or Commvault would be a major plus
• Flexible for shift work: Sun-Thu 11am-8pm US/CT or Tue-Sat 11am-8pm US/CT

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.