E-Billing Coordinator

Company Description

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Job Description

The role

Clifford Chance US LLP is seeking a full time E-Billing Coordinator. This role will be responsible for the end-to-end electronic billing process, ensuring the accurate and timely submission of invoices in compliance with client-specific requirements and guidelines. Responsibilities include identifying and troubleshooting eBilling issues, maintaining data integrity, and collaborating with internal teams and clients to facilitate successful billing. Additionally, the role provides general administrative support to the broader E-Billing team. This position can be based in Washington DC, or Houston, TX and will report to the Client Compliance Manager.

Responsibilities

• Submit invoices electronically via various eBilling platforms and intermediaries, ensuring full compliance with clients' eBilling guidelines and requirements.
• Coordinate with the Billing Team to review, correct, and resubmit rejected or reduced eBills promptly.
• Maintain and update client and matter information in the firm’s billing system to ensure accurate setup and alignment with client billing protocols.
• Monitor and report the status of eBill submissions in the firm’s eBilling portal, maintaining clear communication on progress and outstanding issues.
• Ensure that all finalized billing copies are received from the Billing Team and submitted through the appropriate eBilling platforms each month.
• Collaborate with the Collections Team to track the status of re-submitted invoices and assist in resolving payment delays or discrepancies.
• Maintain, track, and regularly update the firm’s eBilling log, including submission dates, rejections, reductions, and payment statuses.
• Confirm successful submission of eBills and dispatch copies to appropriate internal stakeholders and/or clients as required.
• Troubleshoot technical issues related to invoice uploads or platform errors, working with vendors or IT when necessary to resolve problems.
• Stay current on client-specific billing requirements and updates to ensure ongoing compliance and reduce the risk of invoice rejections.
• Provide general administrative support to the E-Billing Team, including preparing reports, maintaining documentation, and responding to internal and client inquiries.

Qualifications

Your experience

• 1-2 years of relevant E-Billing experience in a law firm or professional services environment required.
• Minimum high school diploma or equivalent required. Bachelor’s degree in business, accounting, or finance preferred.
• Proven track record of providing superior client service while building a strong rapport at all levels of an organization with both internal and external clients.
• Ability to work under pressure and demonstrate flexibility with competing demands of internal and external clients.
• Must be a strategic, analytical thinker with strong critical thinking and problem-solving skills.
• Excellent time management, organizational, interpersonal skills.
• Strong written and verbal communication skills.
• Must be detailed oriented with the ability to readily identify issues that could impede processes while taking the initiative to provide solutions.
• Proficiency in Microsoft Office Suite, including strong Excel skills for data analysis and reporting.
• Ability to work independently in a fast-paced environment with minimal supervision within a team-oriented environment.
• Must be able to adhere and comply to the Firm's Agile Working Policy which requires employees to work from the office at least three days each calendar week.
• Must be independently legally authorized to work in the United States.

Clifford Chance US LLP offers a comprehensive benefits and compensation package. The salary range for this role is $80,000 - $100,000. Actual salary will be commensurate with the candidate's qualifications and relevant experience.

Additional Information

Equal opportunities statement

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here .