Pharmacy Technician

Pharmacy Technician

Location The Colony, TX | Onsite

Compensation & Schedule

• $21 - $24/hour (BOE)

• Monday–Friday, 10:00 AM–7:00 PM CST

• W2, full-time

Role Impact

The Pharmacy Technician supports clinical pharmacy programs by coordinating medication-related tasks and helping members navigate prescription and lifestyle resources. Success in this role is defined by accurate prior authorization review, timely medication access, and a high level of member satisfaction. The position plays a key role in ensuring clinical programs operate efficiently and meet quality and regulatory standards.

Key Responsibilities

• Perform first-level review of prior authorizations for GLP-1 and related therapies, ensuring accurate and complete documentation

• Track and follow up on medication fills, renewals, and outstanding requests to meet turnaround time and quality metrics

• Educate members on clinical programs, prescription coverage optimization, co-pay assistance, and reimbursement options

• Guide members through lifestyle vendor programs, resolve questions or issues, and act as a liaison between members, vendors, and clinical reviewers

• Maintain accurate records, generate reports on member engagement, and support quality improvement and clinical program operations as needed

Minimum Qualifications

• Certified Pharmacy Technician (CPhT) with active certification

• 2+ years of experience in a retail pharmacy, PBM, or managed care environment

• Strong organizational, written, and verbal communication skills with proficiency in Microsoft Office

Core Tools & Systems

• Pharmacy benefit management (PBM) systems

• Prior authorization and clinical documentation platforms

• Microsoft Office (Outlook, Excel, Word)

• Reporting and tracking tools for member engagement and program metrics

Preferred Skills

• Knowledge of PBM operations, including claims submission and formulary criteria

• Familiarity with clinical programs such as weight loss or chronic condition management

• Understanding of HIPAA regulations and healthcare compliance standards

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